Stefan
Phoenix,#2Consumer Comment
Fri, July 19, 2002
Fortunately, I had red some ripoff reports before I went to Just Brakes to get my brakes checked. (In Mesa, AZ) The pads were worn out between 30-40% as I measured later, when I did the job by myself. The manager tried to scare me: "You really need new brakes, this is almost metal rubbing against metal." I told him, OK, just change the front pads. He did not want to do it because he also wanted to change a rotor for $ 100 + tax. I bought the rotor myself at Autozone for $ 16,- (the most expensive rotor at Autozone was $ 25,-) and paid $ 25,- for a set of pads with lifetime warranty. This illustrates how they do business: the more parts they change the more money they make because they get them probably at a lower price than what I had to pay at Autozone.