- Report: #1435944
Complaint Review: Justairticket - Jersey City New Jersey
Reported By:
Anonymous -
Phoenix, Arizona, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Justairticket
Jersey City, New Jersey, United States
Web:
www.Justairticket.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Justairticket BUYER BEWARE Jersey City New Jersey
If I could give them a zero I would. I was searching for flights to Madrid last Thursday evening on Momondo, and they had the lowest fare, plus the flight had a great, long layover in Paris that we were really excited about. I assumed I was purchasing the tickets as I entered all of our personal info (names, birthdays, address, credit card number AND security code).
I then got this email: Your booking is under process. Our travel specilist have to reconfirm this iternary the with the airline. Your card may be charged. Please wait for sometime. Our travel specialist is working to fix this booking & will call you in 15 Minutes or You can call us @ 1-800-940-9345. Thank you for choosing justairticket.com. This immediately sketched me out, as not only are there numerous typos and grammatical errors, but I’ve never gotten a message like this when purchasing a ticket in the past. I jumped on Google and started reading all of the terrible reviews which made me even more worried. About 20 minutes passed, and I got a call from the representative (I’m guessing from India) stating that the flight from Paris to Madrid was sold out and did I want him to search for another flight? I said no way, please CANCEL. I also stated my concern about them having my credit card number and security code.
I then received the following email: We are sorry to inform you that we are unable to process the flight reservation that you requested for. There is no any charge being placed on your card. If you have any queries, please call us at 1-800-940-9345 or 201-942-1029 during the regular business hours. I ended up finding tickets to Madrid directly through an airline the following day that ended up being less than the Justairtickets, which was a huge relief.
TODAY, I received a fraudulent charge alert from my bank about 2 charges for $79.99 each from some online marketing site (which I did NOT make). My card had to be canceled, and the 2 charges are now being investigated. I have had this same card for years, have traveled all over the world, and have NEVER had fraudulent charges in the past. Getting a new card is a total pain in the a*s, I can’t access my funds until I walk into my bank tomorrow, and I believe this is directly related to this company. I do not believe this is a coincidence at all. I am now going to have to monitor everything to make sure no further fraudulent activity or identity theft occurs, as this shady business has all of my personal information. BUYER BEWARE.
