- Report: #1342103
Complaint Review: Justfab - Internet
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Author Confirmed
Why?
Justfab
Internet, USA
Web:
http://m.justfab.com/?action=boutique.home
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Justfab Fabkids Scam, misleading Internet
The site is misleading. There are monthly 'deals' but the first deal is the only real deal. Once you become a VIP member, they charge your account $29.95 a month if you don't skip the month, which is not clearly stated. I was charged and when I called to cancel and get a refund, they repeatedly told me that I was getting a credit of $29.95 to use on the site for a "free" outfit, just pay shipping. The $29.95 is not free though, because it came from my bank account. So basically, I paid $35+ with shipping, for cheap outfits. There are very few choices. They tried to bully me into continuing and were hesitant to refund me. The customer service person was sarcastic and rude.
