- Report: #1011381
Complaint Review: JustFab - Internet
Reported By:
CindB. -
Santa Barbara, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
JustFab
Internet, United States of America
Phone:
8663370906
Web:
http://www.justfab.com
Categories:
Business Rating:
(0)
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JustFab Unethical Business Practices Internet
I made one purchase back in September 2012 never knowing that I was signing up for anything. I closed that card that was used because it was lost, and JustFab charged my new card 5 months later in February 2013.
I did not authorize them to sign me up for anything. I did not authorize them to
charge my new card, a number I never actually gave them.
They have long wait lines on the phone. 30+ minutes. Their reps are unapologetic. Rep said that
they wont refund the money, which I will have to file a dispute with my bank. And since I closed my account, I lose the 39.95 store credit I already paid for.
I did not authorize them to sign me up for anything. I did not authorize them to
charge my new card, a number I never actually gave them.
They have long wait lines on the phone. 30+ minutes. Their reps are unapologetic. Rep said that
they wont refund the money, which I will have to file a dispute with my bank. And since I closed my account, I lose the 39.95 store credit I already paid for.
