If you place 1 order with them, you are automatically a VIP member. A VIP membership, actually costs you $39.95 or $39.96 a month if you don't buy anything within the first 5 days of each month. They bank that monies on your future purchase(s)!
Before I knew all of this (my fault for not watching my purchases) they had 4 months, totaling $159.81. It was extremely difficult to get the customer service girl to give a 1 month credit, let alone a full credit. I was repeatedly told to "simply shop and find an item or items and then that money would be applied to the purchase.
I repeatedly also told her that "JustFab is not my bank! She had an answer for everything but not the answer of "full refund".
Although they do have cute "fashion" items, I will never buy from them again! There are alot of cute fashion stores out there. I will be telling everyone that I know about this scam!