Actual
Carlsbad,#2Consumer Suggestion
Sun, May 08, 2005
JustFlowers aka VirtualFlowers.com, Flower.com, FlowerDelivery.com is simply a call center that takes your order, charges you a connveniece/service charge (which they don't disclose until after you've given them your credit card information), and simply forwards your order on to a local florist to make and deliver. Their poor business practices have earned them a suspension from the Teleflora florist network but unfortunately FTD still sees fit to permit them to use their network. If your flowers were not delivered, contact your credit card company and dispute payment for this order. Also request that JustFlowers.com send an apology arrangement free of charge. Next time, save yourself the $9-10 service fee plus the hassle of dealing with a middle man and contact a local florist in the area to where your flowers are to be delivered direct. Good Luck.
Marie
Concord,#3Author of original report
Sun, May 08, 2005
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportExtensionPage.aspx?CompanyID=13153770&sm= If you click that link it gives information from the BBB with a F rating for this company.