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  • Report:  #907206

Complaint Review: K9 kennel store - Internet Internet

Reported By:
Bhall - Reidsville, North Carolina, United States of America
Submitted:
Updated:

K9 kennel store
2811 G Avenue Internet, 84401 Internet, United States of America
Phone:
1-877-527-3455
Web:
www.k9kennelstore.com
Categories:
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Report Attachments
Purchased 6 kennels from www.k9kennelstore.com for our K9 working dogs.  As soon as we put them up it took the first dog less than 5 minutes to get out.  ALL the other kennels broke as soon as a dog jumped up on them.  I have called and called and did not get a responds until 4 months later.  They stated they do not cover the damages because their kennels would not hold up with aggressive dogs. Yet, their name is K9 Kennel Store.  I told them that all my other dogs only jumped up and the kennels busted.  On top of that they rust very fast.  These are expanded metal kennels.  Or friends bought the other wire kennels they offer and the same thing happened.  These people WILL NOT stand behing their product.  These kennels WILL NOT hold up to any dog over 15 pounds.  I even had a 14 week old German Shepherd in one and as soon as he jumped up the welds broke.  Do not purchase kennels from this place.  I have pictures if needed.  This was the biggest waste of money.  They are nice until they sell you something.  These kennels are dangerous and cheaply made!!!


3 Updates & Rebuttals

TooManyK9s

Newport News,
Virginia,
Question about the resolution

#2Consumer Comment

Thu, April 10, 2014

Given the expense of these kennels, which I was very interested in purchasing, how did a 50% refund resolve the issue if these kennels will not contain your dogs and are dangerous only minutes after setting them up??  It would still be a collossal waste of money and still dangerous based on your description and still cost you thousands of dollars?

Thank you in advance for clarifying. 


Bhall

Reidsville,
North Carolina,
United States of America
50% REFUND RECEIVED

#3Author of original report

Thu, September 27, 2012

Just wanted to give an update.  K9 Kennel store has refunded 50% of my purchase price which has resolved this issue.  Thank you


Bhall

Reidsville,
North Carolina,
United States of America
K9kennelstore

#4Author of original report

Fri, July 06, 2012

There are so many complaints about this company it is not even funny

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