- Report: #1331295
Complaint Review: Kaiser Permanente - Nationwide
Reported By:
dand1001 -
ANAHEIM, California, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
Kaiser Permanente
Nationwide, USA
Web:
kp.org
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Kaiser Permanente Jeevan Daniels Mail order changed my prescription without my permission and overcharged for 40% less product Downey California
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I had a pre-approved prescription from "my doctor" then the doctor disappears and they claim she will not be available until after January 2017, so whenever I renew a prescription, the mail order has the prescription approved by doctors supposedly standing in for "my doctor" ONLY THIS GUY changes the prescription from 100 pills to 60 pills (which cost the same under my plan. Mail order gives you 100 day supply for the price of 60 days). BUT when they change the quantity to 60, I get only 60 pills but am charged the same as for the 100 on the initial prescription. Now this additionally screws me because this supposed "doctor" cancelled out the ability to renew my 100 pill prescriptions. So I am screwed forever unless I waste a lot of my time calling, following up, and complaining. I NEVER MET this supposed doctor, he is not even listed as a California licensed physician, he has NEVER EVEN TALKED TO ME, yet he has the nerve to change my prescription quantity even though I have a confirmation for the larger amount. Makes me SICK. They are doing this in my opinion to make more PROFIT. This is FRAUD. I never authorized for them to change my order. They never called me to discuss their reasons. I never saw this guy.
