A Friend
Fort Lauderdale,#2UPDATE EX-employee responds
Thu, January 17, 2008
I was a financial aid officer for Kaplan University. You can see my full report here: http://www.ripoffreport.com/reports/0/285/RipOff0285744.htm Kaplan University aggressively wants to make money. They use deceptive sales tactics and marketing to recruit students. The true cost per credit hour is hidden using high credit hour degrees like the 180 credit hour bachelors. A typical bachelors degree is 120 credit hours. They hide negative web based information on their company with multiple web sites. If you do a google search on Kaplan, you will see many different versions of Kaplan.com. This fills a web search with their information and blocks any semi independent sources. An educator should look out for the needs of their students not manipulate information to obtain the highest profits. Check out on line programs offered at your state university before entering Kaplan. Don't combine the cost of tuition with living expenses in your analysis. Kaplan enrolment dates start every six weeks. Ignore the telemarketer; You don't have to start right away.
Ash
Fayetteville,#3UPDATE EX-employee responds
Sat, January 05, 2008
I was going here because my friends said this was a great school. I called the school to enroll, they seemed nice at first and told me lies about how much everything would cost. After 2 courses I recieved my bill. I had to pay out on top of a 12,000 loan and grant already disbursed to them. Why was it so expensive I have no clue. I could never get help on assignments from the teachers. Half the time they didnt show up for seminars and if they did it was for maybe 15 min and then told us we could go. WHAT A WASTE OF TIME! One teacher was failing me in math and I was pulling the answers directly out the book and she said I was wrong. Well so was the book they gave me. I finally dropped my last set of classes and transferred to another school who is a lot cheaper and helpful. Even though they sent me my last certificate for Deans List Honors in my april term I still have yet to see my second term sent to me and they took away the credits too. They even told me to not pay the .49 cents I owe because it was a joke of a bill but they still sent me to collections. What a crock. This school is worthless, they lie, overcharge for a dumbfounded education and really your paying them to send you a bill later. I should have never wasted my time there and my money down the drain. When I told them I was going to transfer my academic advisor hung up on me and before doing so told me I wasnt worth the waste of breathe to talk me to stay. Yeah GREAT SCHOOL.
A Friend
Fort Lauderdale,#4UPDATE EX-employee responds
Wed, January 02, 2008
More information on Kaplan's bad quality: http://www.ripoffreport.com/reports/0/285/RipOff0285744.htm
X Admission Advisor
Naperville,#5UPDATE EX-employee responds
Mon, October 22, 2007
I just wanted to say you are correct in regards to the money. I was an admission advisor at Kaplan University. Every advisor is hired in at $30,000 and then in 3.5 months they get the 1st evaluation which is based on how many enrollments they were able to pull in. This will determine if they get a raise or remain at $30,000. The 2nd evaluation is 6 months later where at that time the advisor will either get another raise, or be lowered depending on the amount of enrollments. And every 6 months there after is another evaluation if the advisor can last that long. If the advisor cannot meet their goal in 3 cycles they are let go/fired.
Now at my 3.5 month period I went up to $50,0000 and the next 6 months up to $60,000. and made the presidents club which is a free trip every year for the few who make it. They took us to Dominican Republic and you can take one guest free. All expenses are paid for including all the alcohol you can drink. This company highly supports alcohol and they have many outings for the employees which provides free alcohol and food. Many leave drunk! Now at the next 6 month period I was dropped down to $42,000. due to not meeting my goal, 7 enrollments per cycle. If you meet the goal you get a flag to hang at your cubicle that says I made goal and everyone is clapping for you. Big deal, you worked your butt off and were so stressed till you didn't know whichend was up and there was no appreciation, just tell you dial the phone, you need to make at least 150 dials a day to get your enrollments and make the kind of money you want.
Imagine you are making $60,000 for 6 months and then u drop $18,000 less. This is a huge adjustment to your standard of living and quiet difficult but this is how they make you work hard and make people enroll to give you the incentive to make the money you need to live.
Kaplan University is nothing more then a big broiler room with a lot of uneducated people working there. I happen to be one of the few with a Bachelor Degree yet I was not able to get promoted in the company. The ones who are promoted are the smooth talkers who get 12 or more enrollments every cycle and most are not management material. Now as for pay, Associate Directors make $50,000. a year and no overtime, straight salary, Directors of Admission, $70,000. Excutive Director of Admission $120,000.
I guess the moral of my story is the majority of the people who work there do not have ethics or morals and will tell you any thing you need to hear so they can hit their goal, thus make the big bucks. It is like commission but they can't call it commision because it is against the law in order to receive federal funding, Titile IV! So they use evaluations rather than commissions.
It is a very hard place to work for, many night I wne home crying because of the way they treat you there. Always on your back to dial the phone and get enrollments. I quit because I just could not take it anymore and now I am suffering without a job and staying with my mother. What a nightmare!