Kay Jewelers would not resolve my issue with my jewelry several years ago and now is using threatening debt collectors to call and harrass me every day. i received a call at my place of employment and was threatened with being served at work. i said i was at work and could not talk to him and he called back incredulous that i disconnected. The strong arm tactics are ridiculous. i have all his calls recorded and our calls are recorded at work. If i lose my job i will be contacting an attorney. i tried to get the faulty jewelry returned and i was told i would get a small credit towards my acct.
Not acceptable...to top it off..my $1500 diamond wedding ring diamond fell out at work somewhere..