- Report: #652412
Complaint Review: Kevin Maxwell - Jacksonville Florida
Reported By:
Pate -
Jacksonville, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Kevin Maxwell
15153 N Main Street Jacksonville, 32218 Florida, United States of America
Phone:
904-757-9641
Web:
getatlantic.com; atlanticpestsolutions.com;
Categories:
Business Rating:
(0)
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Kevin Maxwell Atlantic Total Solutions doing business WITHOUT proper permits; deceptive business and sales practices Jacksonville, Florida
Contractor tore down old & built a new deck WITHOUT a required permit from City of Jacksonville Beach, FL. We (homeowner) were notified by certified letter from City of Jacksonville Beach, FL, on 6-8-10. We responded by contacting City of Jax Beach that we would work with contractor to secure; 1) a notice of commencement 2) a building permit 3) inspections. Contacted Kevin Maxwell, president Atlantic Total Solutions aka Atlantic Pest Solutions aka East 2 West, all located at 15153 N. Main St, Jacksonville FL, 32218 and advised we received invoice and would pay immediately upon completion of notice of commencement, building permit and satisfaction of final inspection by City of Jacksonville Beach, FL. Contractor did not have notice of commencement, building permit, or final inspection completed as of 10-7-10. Homeowner has spent dozens of hours contacting Kevin Maxwell and Atlantic Total Solutions, Atlantic Pest Solutions, East 2 West via phone and email requesting completion of permit process. On 10-7-10, under threat of court action from City of Jacksonville Beach, FL, homeowner secured an owner/contractor permit from City and secured the services of an architect, Broadfoot Design upon recommendation from City, to perform services necessary to secure permit from City. All requirements for a building permit from City of Jacksonville Beach, FL, were continuously made available and communicated to Kevin Maxwell and Atlantic Total Solutions aka's previously mentioned. On 10-7-10, homeowner contacted contractor to advise of "owner/contractor" permit status and that invoice amount would be adjusted to properly reflect additional costs incurred by homeowner. Additional costs incurred were; $445.00, for permit/inspections fees, architectural drawings and sub-ground anchors installed by homeowner. A verbal and email "ok" / approval was received by homeowner from Kevin Maxwell. On 10-8-10, homeowner made additions (sub-ground level anchors) to deck built by contractor for final inspection. These anchors were installed based on architect's requirements. On 10-8-10 homeowner secured an "owner/contractor" building permit from City. On 10-11-10 owner received final inspection and approval from City of Jacksonville Beach, FL. Contractor was notified by homeowner of a successful final inspection and permit via email and an appointment was set, agreed upon, to pay invoice and receive a signed "Notice of Termination of Notice of Commencement" for Monday 10-18-10. "Termination of Notice of Commencement" was requested by homeowner to satisfy title search and mortgage lender for home refinancing at 1029 24th Street N., Jacksonville Beach, FL, 32250. Contractor was informed of refinance situation/desire and payment (from home equity checking account) prior to acceptance from homeowner of contractors proposal. On 10-18-10, homeowner paid contractor, in person, with a Wachovia Bank home equity check as previously discussed and approved by contractor. In person, Monday, 10-18-10, contractor demanded a cashier's check for payment and advised that he, Kevin Maxwell, president of Atlantic Total Solutions, Atlantic Pest Solutions, East 2 West, would not sign a "Termination of Commencement / Lien" until he received a cashier's check. Kevin Maxwell advised homeowner of "an email" sent to homeowner requiring a cashier's check in exchange for a completed "Termination of Commencement / Lien" form. No such email was received by homeowner even though an employee confirmed said email was sent. I repeat, no such email was received by homeowner. At contractor's office, homeowner contacted Wachovia Bank, Atlantic Beach, branch manager to confirm funds for check. Contractor was given phone and received verbal confirmation of home equity check funds for $2745.00. Homeowner then received signed "Termination of Notice of Commencement" from contractor. Homeowner then filed completed form with Clerk of Courts, Duval County, at an additional $10 expense to homeowner. Contractor / salesman, Kevin Maxwell, president of previously mentioned businesses (3) and son, Kyle are most likely operating and performing work without proper licensing and/or proper permits throughout Duval, Nassau, Clay & St. Johns counties. Homeowner did not deduct hundreds of dollars from original invoice for actual time spent, emotional distress even under advisement from homeowners attorney.
4 Updates & Rebuttals
Kevin Maxwell
Jacksonville,Florida,
United States of America
Mr. wissnxo1
#2REBUTTAL Owner of company
Sat, February 05, 2011
Maybe the short and sweet was to hard for you to understand.
What i meant to say is : His immorral lifestyle and your ignorence of certrified contractors are to protect the public. We did all improvements by code - his drunkeness caused the backlash.
Its hard to tell whats going on in Florida when you are in Indiana-remember their are 2 sides 2 every story. You will understand when you grow up.
This Rip OFF report is such a wast of time and who ever reads this is a Jerry Springer Watcher
Pate
Jacksonville,Florida,
United States of America
Pure BS from Kevin Maxwell - Atlantic Total Solutions - Atlantic Pest Solutions - East 2 West Inc.
#3Author of original report
Mon, December 06, 2010
Oct. 5, 2010 @ 7:06pm email from "Kevin Maxwell" [email protected] to Doug Lucas of Lucas & Scott Engineering, Jacksonville, Fl, Kevin wrote:
Doug,
I really need your help. We built a deck at Jax Beach couple months ago and need a drawing. Could you meet me there tomorrow-or soon as possible. They are threatening fines at homeowners. Call my cell 866-8466
All The Best,
Kevin Maxwell
President
Atlantic Total Solutions
Atlantic Pest Solutions
East 2 West Inc.
(homeowner cc'ed on this email) (homeowner reply below)
Oct. 6, 2010 @ 11:05am email from Peter Hess/homeowner
Kevin,
No need for engineering services & permit. We cannot wait any longer. We will pull an owner/builder permit ourselves & have hired an engineer ourselves. We will pay your invoice, less our costs, when our permit is finalized. Expect payment next week.
Peter Hess
904-894-4662 cell [email protected]
Oct. 7, 2010 @ 7:30am email from Kevin Maxwell/contractor
We have permit paid for and waiting for drawings as we speak. If you choose to do so for back up that works-our plans will be submitted tomorrow at 300pm.
We expect to paid 100% of contract.
All The Best,
Kevin Maxwell
President
Atlantic Total Solutions
Atlantic Pest Solutions
East 2 West Inc.
Oct. 7, 2010 @ 8:28am email from Peter Hess/homeowner
Kevin,
Already hired an architect/engineer, came out yesterday, and he will have drawings done today. He was referred to us by City of Jacksonville Beach and has worked with them for past 16 years, so our plans will be approved, the first time. Frankly Kevin, your crew did a great job on the house and deck. As a contractor/business owner you are responsible for "the business", including permits, etc.
As I said earlier, there is no longer a need for you to continue to be involved, (ex: drawings, pictures, permits, paperwork, bs, etc.). We should have done this months ago, but we continued to believe you, at a very high cost to Kathi & I. Maybe we allow you to spend dozens of hours of grief and 4 months waiting to be paid? How does that sound? Sounds fair to me.
Not to worry, we don't play games or bs people. When we get our permit, you'll get paid.
Peter Hess
Kathi Mitchelson
Oct. 7, 2010 @ 8:57am email from Kevin Maxwell
Ok Peter
Kevin Maxwell
President
Atlantic Total Solutions
Atlantic Pest Solutions
East 2 West Inc.
WissNX01
Indiana,Pennsylvania,
United States of America
What a mess
#4Consumer Comment
Wed, December 01, 2010
To the OP, learn how to pen an organized complaint. I read over some of what you have, and it might be valid. It just all runs together. In some cases, bullet points are okay to use for being organized on a long list of items. Also, post all your documents as far as what the City is sending you and the contract with Mr Maxwells company. He is after all calling you a liar.
To the rebuttal from the owner of the company: Even if he is a live-in boyfriend, which you point out, why does that matter? In an ever increasing number of states and local governments are reconizing cohabitation as a formal partnership. I am not speaking of common-law marriage. It might be that this couple is not comfortable with being married, but okay with living out their lives as they are now. It is none of your business what the nature of the relationship is. I think you brought it up as a personal attack to make yourself look good. It just makes you look like a p***k.
Your short and sweet reply is pretty terrible. You indicate that the BBB was not even entered into your file. But you bring it up. Instead you go on how you are a married and one of your kids has created another life. Super. Deflection is a tool for the deceptive individual, which you seem to have down.
So, if he is not the homeowner, then why try to make him satisfied with some extra dirt work? That makes no sense if he has no say in the matter. Your arguement is flawed with the information you provide.
You do not address any of the OPs original complaints, which to summarize, is basically you did not get the required permits as required by the local government. You ignore it with your personal attack in attempt to further deflect the real issue here. Contractors are truly scum of the earth.
Kevin Maxwell
Jacksonville,Florida,
United States of America
Not Even Close
#5REBUTTAL Owner of company
Wed, December 01, 2010
This will be short and sweet.
This letter is not from the homeowner -look for yourself www.coj.net. He is a live in boyfriend. Please look at my record on the Better Business Bureau, Department of Business and Professional Regulation, City of Jacksonville Building Department.
His letter to the Better Business Bureau was not even entered to my file. The could tell this is much more than a business matter and was sent at apersonal level.
Not only was his deck built on time but we aquired the additional cost for excavating dirt to staisfy him.
My record speaks for itself as I have lived in Jaccksonville 46 Years , been married to my sweetheart Angie for 28 years ans will be a grandpa this February.
If your still in doubt call my office at 904-757-9641 to get the best service in the City.
His letter starts with a lie -he is not homeowner and still owes me financially to this date.
All the Best, Kevin Maxwell
