- Report: #39299
Complaint Review: Kia of Ventura - Ventura California
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Author Not Confirmed
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Kia of Ventura
3190 Perkin ave Ventura, California, U.S.A.
Phone:
805-6428132
Web:
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Kia of Ventura rip-off fraud didn't pay trade in vehicle Ventura California
I purchased a new vehicle at Ventura Kia. They asked for $2000, took another $2000 rebate and my trade-in vehicle. They never paid off the trade-in vehicle and now I am being sued by the previous finance company. I am a senior citizen with a limited income. Now I am a victim twice! No one seems to help me!!
Rachel
Oxnard, California
U.S.A.
Rachel
Oxnard, California
U.S.A.
1 Updates & Rebuttals
John
Los Angeles,California,
U.S.A.
A Possible Solution & Suggestion
#2Consumer Suggestion
Thu, March 04, 2004
Rachel, Here are some suggestions that might help you. I am a car dealer who has been in the industry for the past 16 years. It is a shame that the industry that I love so much is tarnished by the numerous reports that I read on here. I want to apologize for those in this business that give the legitimate auto business owners, managers, and sales people the bad reputation that it has today. Personally, I am saddened by the continued dishonesty and would like to share some ideas with you and others that read this. 1. Look at your contract. It is 100 percent legal and binding. If it shows that the dealership is supposed to pay off your trade in, then they must do it. 2. You signed a "262" form. It is the bill of sale from you to the dealership. It too, is a legal binding document. 3. You should have also signed an "authorization for payoff". This allows the dealership to pay off the car. I would fax the copy of the contract to the bank or finance institution which is proof that the dealership bought the car from you. Also, keep this in mind...the dealership would have your trade-in parked in the backlot. Check to see where the car is. If they sold it then obviously they received the title to it from the finance company. It is IMPOSSIBLE for a car dealership who took in a traded car NOT to pay it off or just to keep the car swept under the rug. Hope this helps.
