I went on line ordered flowers from Kims florist,and they never delivered my flowers to the residents. I called them the next day and left a voice mail and an email and I still have not heard from them. This is a scam. the website even has the norton security logo on it.. I will call my credit card company and dispute the charges if they charged my american expres! How can a company keep doing this! This is so Wrong!! They are ripping people off!they must be shut down!