Complaint Review: Kings Creek Plantation - INTERVAL INTERNATIONAL - RCI - Williamsburg Virginia

Royal Holiday is one of the most fraudulent resorts, i fell into their lies a few years ago and when i was doing a research about this company i saw a lot of

people posting their horrible reviews against them, it helped me to open my eyes and see the reality of this Resort.

Please be careful, here's a website full with complaints of people who also got scammed by them:

https://www.timesharescam.com/timeshare-complaints-resorts-black-list/7-royal-holiday-timeshare-complaints/

Nicole is exactly right, Chad Davis and Nelson Lewis are the same person, I also worked for King's Creek Plantation and witnessed this fraud many times, everyone involved with King's Creek Plantation knew of this fraud and encouraged it. But you must know that at no time were you ever speaking to someone who was actually at King's Creek Plantation. You were speaking to someone at one of King's Creek's marketing entities. The place you were interacting with was located in Newport News Virginia,in the Oyster Point area. King's Creek hires off site telemarketing companies to do It's dirty work, and then assumes no responsibility for their actions, just as in this case. When these telemarketing companies get caught and shut down, they simply move their location and change their names and do it all over again.

I have worked for RCI member services for 2 years and love my job! First of all Interval International and RCI are competitors. RCI was created by a husband and wife team 20 plus years ago, they divorced, RCI is owned by ex wife and interval was started by ex husband. Second, just like booking a hotel, or buying airline tickets, every reservation has a cancellation policy unless you have travel insurance. Most travel insurances will not cover any pre-existing medical conditions, so keep that in mind when purchasing travel insurance. Acts of god ie natural disasters are not covered by most travel insurances. Rci weeks cancel policy is, that you get 24 hours, (til the end of business of the following day) to make a change in your reservation. After that it is considered a final transaction, and if you cancel your reservation 61 days or greater before your travel date, you forfeit 109us or 129 canadian or 60 days or less before your travel date you forfeit the entire exchange fee of 149/189 us or 177/244 canadian. Neither our members nor rci itself is responsible for acts of god, but the cancellation policy is the same. That is why one should purchase travel insurance from an outside vendor if you are concerned. So RCI didn't rip you off, you just cancelled outside of your grace period on your reservation.

I have worked for RCI member services for 2 years and love my job! First of all Interval International and RCI are competitors. RCI was created by a husband and wife team 20 plus years ago, they divorced, RCI is owned by ex wife and interval was started by ex husband. Second, just like booking a hotel, or buying airline tickets, every reservation has a cancellation policy unless you have travel insurance. Most travel insurances will not cover any pre-existing medical conditions, so keep that in mind when purchasing travel insurance. Acts of god ie natural disasters are not covered by most travel insurances. Rci weeks cancel policy is, that you get 24 hours, (til the end of business of the following day) to make a change in your reservation. After that it is considered a final transaction, and if you cancel your reservation 61 days or greater before your travel date, you forfeit 109us or 129 canadian or 60 days or less before your travel date you forfeit the entire exchange fee of 149/189 us or 177/244 canadian. Neither our members nor rci itself is responsible for acts of god, but the cancellation policy is the same. That is why one should purchase travel insurance from an outside vendor if you are concerned. So RCI didn't rip you off, you just cancelled outside of your grace period on your reservation.

I have worked for RCI member services for 2 years and love my job! First of all Interval International and RCI are competitors. RCI was created by a husband and wife team 20 plus years ago, they divorced, RCI is owned by ex wife and interval was started by ex husband. Second, just like booking a hotel, or buying airline tickets, every reservation has a cancellation policy unless you have travel insurance. Most travel insurances will not cover any pre-existing medical conditions, so keep that in mind when purchasing travel insurance. Acts of god ie natural disasters are not covered by most travel insurances. Rci weeks cancel policy is, that you get 24 hours, (til the end of business of the following day) to make a change in your reservation. After that it is considered a final transaction, and if you cancel your reservation 61 days or greater before your travel date, you forfeit 109us or 129 canadian or 60 days or less before your travel date you forfeit the entire exchange fee of 149/189 us or 177/244 canadian. Neither our members nor rci itself is responsible for acts of god, but the cancellation policy is the same. That is why one should purchase travel insurance from an outside vendor if you are concerned. So RCI didn't rip you off, you just cancelled outside of your grace period on your reservation.

I have worked for RCI member services for 2 years and love my job! First of all Interval International and RCI are competitors. RCI was created by a husband and wife team 20 plus years ago, they divorced, RCI is owned by ex wife and interval was started by ex husband. Second, just like booking a hotel, or buying airline tickets, every reservation has a cancellation policy unless you have travel insurance. Most travel insurances will not cover any pre-existing medical conditions, so keep that in mind when purchasing travel insurance. Acts of god ie natural disasters are not covered by most travel insurances. Rci weeks cancel policy is, that you get 24 hours, (til the end of business of the following day) to make a change in your reservation. After that it is considered a final transaction, and if you cancel your reservation 61 days or greater before your travel date, you forfeit 109us or 129 canadian or 60 days or less before your travel date you forfeit the entire exchange fee of 149/189 us or 177/244 canadian. Neither our members nor rci itself is responsible for acts of god, but the cancellation policy is the same. That is why one should purchase travel insurance from an outside vendor if you are concerned. So RCI didn't rip you off, you just cancelled outside of your grace period on your reservation.

Beware RCI is some way is connected to Royal Holiday See the reports in Ripoffreport.com Key Word ( Royal Holiday).They called last night 18months after they stole $6400 from me after breaching contract.

I have recently become an ex-employee of King's Creek Plantation. I sincerely hope that you got your money back. Even though this was a while ago, I thought you should know that Chad Davis and Nelson Lewis are the same person. On several occasions while I worked there, Mr. Lewis told me to tell anyone that was upset by something he had done that it was Chad Davis. I asked him who Chad Davis was and he told me that he was Chad Davis and he told people that to get them upset with someone else. Not only was your money taken from you, but you were lied to as well. Again, I sincerely hope you got everything worked out.

I am extremely disappointed in the Rip-off report implicating RCI and Interval International in some sort of scam. The consumer who submitted this report is pointing the finger at companies completely uninvolved in her problem. As an employee of RCI I am quite knowledgable regarding Timeshare purchase and exchange. Scott and Lori are attempting to slander unrelated parties in a misguided attempt to "forewarn others". King's Creek Plantation is an independent resort that has resort owned rental units as well as sold timeshare units. RCI is an independent timeshare exchange company that offers alternate travel to timeshare owners. Lori and Scott clearly made a reservation directly with the resort. This is obvious as they do not mention owning timeshare. The second clue is the phone number provided in the report. The phone listed in the report is a Virgina phone number. RCI is located in Indiana and II is in Florida, and both companies provide their members with toll-free customer service numbers. RCI is in no way responsible for, or even related to such a reservation. A consumer who purchases a timeshare resort week will have the opportunity to join a timeshare exchange company at the point of sale. This DOES NOT mean the customer has purchased deeded property from either RCI or II. The member owns deeded property from the resort or developer, RCI is a CLUB the owner joins if he or she wishes to exchange the week purchased for either a different week at the purchased resort, or for a vacation week at another resort altogether. RCI does not become involved in resevations made in resort owned units, therefore is not deserving of being listed as an offender in conjunction with this consumer's issue. I do understand it is important for consumers to have a forum where frauds can be reported, however it is COMPLETELY IRRESPONSIBLE to list businesses in the title of a complaint which in no way applies to them! Perhaps Lori and Scott should purchase timeshare so they may participate in RCI, but until they do their problem is with the resort at which they reserved their vacation.