- Report: #444258
Complaint Review: Kings Creek Plantation - Williamsburg Virginia
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Author Confirmed
Why?
Kings Creek Plantation
191 Cottage Cove Lane Williamsburg, 23185 Virginia, U.S.A.
Phone:
757-221-6760
Web:
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Kings Creek Plantation Experience The Dream Rip-off Williamsburg Virginia
I too had a terrible experience with Kings Creek Plantation. Last march, my husband and I took the tour of the timeshare. Of course we liked what we saw but because my husband and I agreed not to make any additional bills due to our budget we decided not to purchase. After sitting there for 2 plus hours with our kids in their kids room, we were ushered into another room where Joseph Schuerman gave us his high pressured sales pitch. We agreed after a hard pressure, fast talking sales pitch to purchase a charter membership called experience the dream. This package promised to give us 7 vacations and a freeze in ownrship price if we decided to become owners after 18 months. All of this for 95.00 down and 3 payments of 100.00 each. Included in those vacations were cruises, airfare, resort vacations etc. However, when we tried to use the vacations there were all these stipulations that were never told to us like the trips are subject to taxes and surcharges and travel can olny take place at certain times and even when we called we were able to meet the criteria to book anything.
Well I came to find out that they pulled a bait and switch on us, we were promised one thing and received something else. We were told that we could stay the resort after paying the the 395.00 and that was not true. Then I find out that Kings Creek had been taking out 100.00 a month out of my account that I was never told would occur. I did sign paperwork but what I was told I was getiing was not what I got and I would have never knowingly agreed to anything requiring a monthly payment when that is why we said no to buying in the first place.
Well now the 18 months is up and what do we have to show for it? Nothing and I am out of $800.00. I too like one of the other complaintents had to take action with my bank to stop the payments. Of course when you call them (I spoke with Bonnie Young) her excuse is that I signed the form and Joe is a good salesman, yeah he is good with bait and switch. I understand from reading one of the other reports that he was the one who sold/lied to the other people. Clearly, this is not an isolated case, I know that there are others out there who have been victimized. I too am all for a class action lawsuit, if anyone hears of one let me know.
Gina, maryland
Temple Hills, Maryland
U.S.A.
Well I came to find out that they pulled a bait and switch on us, we were promised one thing and received something else. We were told that we could stay the resort after paying the the 395.00 and that was not true. Then I find out that Kings Creek had been taking out 100.00 a month out of my account that I was never told would occur. I did sign paperwork but what I was told I was getiing was not what I got and I would have never knowingly agreed to anything requiring a monthly payment when that is why we said no to buying in the first place.
Well now the 18 months is up and what do we have to show for it? Nothing and I am out of $800.00. I too like one of the other complaintents had to take action with my bank to stop the payments. Of course when you call them (I spoke with Bonnie Young) her excuse is that I signed the form and Joe is a good salesman, yeah he is good with bait and switch. I understand from reading one of the other reports that he was the one who sold/lied to the other people. Clearly, this is not an isolated case, I know that there are others out there who have been victimized. I too am all for a class action lawsuit, if anyone hears of one let me know.
Gina, maryland
Temple Hills, Maryland
U.S.A.
2 Updates & Rebuttals
Christopher D
Raleigh,North Carolina,
United States of America
Contact the Better Business Bureau
#2Consumer Suggestion
Wed, July 14, 2010
I have had the same complaints you have had with King's Creek, plus many more. Take a stand against with me against King's Creek by contacting the local Better Business Bureau to file a complaint. The information for the BBB that handles complaints in that area:
Better Business Bureau
586 Virginian Drive
Norfolk, VA 23505
757-531-9400
If you call ask for Freda Ware or her supervisor Valerie Butts. They are familiar with this organization as they have received numerous complaints in the past couple of months.
Olivia Thompson
Chesapeake,Virginia,
U.S.A.
Different Experience
#3Consumer Comment
Tue, May 26, 2009
I, too, purchased from Kings Creek Plantation. Our agent, Carol, was amazing. She explained everything to us in detail. After 2 years, it has worked just as she said. We have a great exchange power so we got an incredible exchange. We also had them rent out one of our weeks thru Nelosn and I was more than pleased with our rent check. Every single time we have been on property using our owner time benefit, we have been treated like royalty and had a great experience. I cannpt say enough about the wonderful ICE program. I own at 2 other resorts and neither could offer us this company. We told coworkers about Kings Creek. They toured and chose not to buy due to financial problems they were having. They then went downstair to "EXIT". They did buy there. It is a totally different package..a trial thing. It is JUNK. After a few months, they complained and were offered the oppertunity to buy thru the regualr sales department. They had to pay more since prices had gone up...equity for me! They have now been to Hawaii and Miami and can't say enough about how wonderful the program is! DO NOT GET SCAMMED BY THE EXIT DEPARTMENT! It is a little cheaper but does not work. I promise that everything the sales agent says is TRUE! Rental, vacations, trips thru ICE for 199 to 350 a week. It is a smart and economical thing to do.
