R. von Andele
United States of America#2General Comment
Mon, November 30, 2009
I'm very sorry to hear that your car was towed at this property. These types of issues constantly arise around properties that border educational institutions & churches. Unfortunatley the property owner, Marley Properties has the right and obligation to enforce the parking regulations set forth in their tenant leases.
Marley Properties stated that it hired an outside security agency to watch the property as there had been complaints by the tenants of students taking up parking spaces intended for customers. I don't believe that the gaurd who seems to be unaffiliated with the towing service has a quota as in these types of arrangements, the property owners rarely make anything off of the towing fees, rather it is to ensure compliance and happy tenants.
I would be concerned with how they judge who to tow & who not to. You stated that you are a student, perhaps your parking tag/sticker from the university was visible, if that is the case, always make sure you remove your hanger before parking in a commercial business complex so you won't be viewed as a student.
Also, if parking is for customers only there should be a sign posted stating such on the property along with the towing companies information. That is regulation. If you were infact only in Bagelz for a few moments and didn't leave the commercial property and go on to the campus your receipt and initial calls out to the police & Marley Properties should establish a tight timeline that would afford you the opportunity to seek action if you were unjustly towed as you can prove your whereabouts.
I hope this helps!
R. von Andele