- Report: #887579
Complaint Review: Kitchen Advance - Internet Arizona
Reported By:
lukemoby -
, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Kitchen Advance
Internet, Arizona, United States of America
Phone:
Web:
kitchenadvance.com
Categories:
Business Rating:
(0)
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Kitchen Advance Gourmet Cooking Online Received Items I did not Order Internet, Arizona
I ordered a $3.95 cookbook from gourmetcookingonline.com. The e-mail confirmation I received from them gave no details as to what I ordered or paid, etc., but I thought nothing of it at the time.
I received, from Kitchen Advance, the cookbook, along with two items I didn't order, and was charged $24.85, and the charge appeared on my account as Kavi Kavi in California. There was no packing slip or invoice included with my order, and there were no return instructions. A thank you note in the package suggested I could find "details on the terms and conditions of your purchase" at kitchenadvance.com. Absolutely nothing there! I called the 888 number listed in the thank you note, received return instructions, but when I asked for a copy of my invoice/order, I was disconnected.
In checking my debit card to find out how much I was charged, I found the Kavi Kavi charge, called them, was disconnected twice, before I finally got to someone who confirmed they were affiliated with Gourmet Cooking Online. I now have to return these unordered items at my expense and hope I someday get my money back.
I received, from Kitchen Advance, the cookbook, along with two items I didn't order, and was charged $24.85, and the charge appeared on my account as Kavi Kavi in California. There was no packing slip or invoice included with my order, and there were no return instructions. A thank you note in the package suggested I could find "details on the terms and conditions of your purchase" at kitchenadvance.com. Absolutely nothing there! I called the 888 number listed in the thank you note, received return instructions, but when I asked for a copy of my invoice/order, I was disconnected.
In checking my debit card to find out how much I was charged, I found the Kavi Kavi charge, called them, was disconnected twice, before I finally got to someone who confirmed they were affiliated with Gourmet Cooking Online. I now have to return these unordered items at my expense and hope I someday get my money back.
