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  • Report:  #132919

Complaint Review: Klein-Becker - Salt Lake City, Utah Utah

Reported By:
- Tuscaloosa, Alabama,
Submitted:
Updated:

Klein-Becker
5742 W. Harold Gatty Drive Salt Lake City, Utah, 84116 Utah, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
StriVectin-SD "Better than Botox" is the advertisement you see on their website and in fine department stores. I have marginal fine lines, I am 48, and this product done as directed was a waist of time and energy. Must be applied 3 times per day. Cost is $135 for face and $59 for eyes plus tax and shipping if you buy from Klein-Becker.

I purchase through a high end department store. They did not want to refund my money but I pointed out that the company says it is guarenteed or your money back. They said (as does the company website) that you can return it in 30 days if not satisfied. However, you are supposed to use it 4 to 6 weeks for the best results. That is what I did. I used for 5 weeks and returned. I pointed out the discrpancy to the store and they agreed to refund my money. When I pointed this out to Klien Becker cusotmer service they could not explain why they had this policy.

I told them obviously it should be 60 days not 30. They still have the same policy so beware if you decide to try this product.

C

Tuscaloosa, Alabama
U.S.A.


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