- Report: #402145
Complaint Review: Koons Woodbridge Used Car Outlet - Woodbridge Virginia
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Author Confirmed
Why?
Koons Woodbridge Used Car Outlet
14208 Jefferson Davis Hwy. (Rte. 1) Woodbridge, 22191 Virginia, U.S.A.
Phone:
703-494-3333
Web:
N/A
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Business Rating:
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Koons Woodbridge Used Car Outlet Pre approved us then told us to bring car back unless we bought another car Woodbridge Virginia
My fiance had a 95 mustang that was on its last engine stroke so we decided to go out and get her a newer vehichle, since she has bad credit she looked up a few dealers in the are who work with people who have bad credit. A gentleman (if you could call him that) by the name of graham called us from Koons in Woodbridge so we set up a meet time with him to come down and see about buying a car.
Everyone was so friendly to us while we were there but we spent six hours there just to get pre approved for an 06 jeep Cherokee which had a cracked right side mirror and a chip in the windshield which after we signed all our paperwork we were told would be fixed and that we would recieve a call on monday to bring it down for repairs. Monday rolls around and my fiance calls them and they tell her that the bank decided not to approve our loan and the only way they would was if I sold my truck which is in Colorado so that i wouldn't have any other loans under my name and then told her not to worry after they bought my truck from me she would get approved and before anyone knew they would get me aprroved from another bank (basically back dooring both banks) to get me into a new vehicle as well.
We told them we were unable to do this and that we would bring the car back since we didn't own it and had no approval. So my fiance spent the next week trying to get ahold of them while they were ignoring her calls or when they did answer they were very rude. It's been over a week that we have had this vehicle and have tried to make arrangements for them to get their vehicle back because of the hours we both work and to no avail. So finally she calls them and tells them we want them to come get their vehicle and that it's not ours and we are not approved to have it and they inform her to return late at night and leave the keys in the drop box which is fine with us but we want our down payment back and all our paperwork, at this time the manager tells her that it is their car and since we weren't approved for the loan that there is a $50 dollar a day rental fee that we have to pay.
I don't understand how anyone could screw a young couple over like they have us. I didn't take my oath and I'm not serving honarably in my beloved Marine Corps and neither is my fiance just to get screwed by a poorly staffed car dealership like Koons. Is this what myself and many other service are protecting this country for, the right to get screwed over. I think Not. Don't go to Koons auto in Woodbridge unless you want to get ripped off.
Mrmarine
Chantilly, Virginia
U.S.A.
Everyone was so friendly to us while we were there but we spent six hours there just to get pre approved for an 06 jeep Cherokee which had a cracked right side mirror and a chip in the windshield which after we signed all our paperwork we were told would be fixed and that we would recieve a call on monday to bring it down for repairs. Monday rolls around and my fiance calls them and they tell her that the bank decided not to approve our loan and the only way they would was if I sold my truck which is in Colorado so that i wouldn't have any other loans under my name and then told her not to worry after they bought my truck from me she would get approved and before anyone knew they would get me aprroved from another bank (basically back dooring both banks) to get me into a new vehicle as well.
We told them we were unable to do this and that we would bring the car back since we didn't own it and had no approval. So my fiance spent the next week trying to get ahold of them while they were ignoring her calls or when they did answer they were very rude. It's been over a week that we have had this vehicle and have tried to make arrangements for them to get their vehicle back because of the hours we both work and to no avail. So finally she calls them and tells them we want them to come get their vehicle and that it's not ours and we are not approved to have it and they inform her to return late at night and leave the keys in the drop box which is fine with us but we want our down payment back and all our paperwork, at this time the manager tells her that it is their car and since we weren't approved for the loan that there is a $50 dollar a day rental fee that we have to pay.
I don't understand how anyone could screw a young couple over like they have us. I didn't take my oath and I'm not serving honarably in my beloved Marine Corps and neither is my fiance just to get screwed by a poorly staffed car dealership like Koons. Is this what myself and many other service are protecting this country for, the right to get screwed over. I think Not. Don't go to Koons auto in Woodbridge unless you want to get ripped off.
Mrmarine
Chantilly, Virginia
U.S.A.
3 Updates & Rebuttals
Partner
woodbridge,Virginia,
Koons Auto
#2REBUTTAL Owner of company
Thu, March 27, 2014
Koons used cars at 14208 Jefferson Davis Hwy. was open in 2008 and has since added Kia to its location. Koons Auto, Inc. which is strictly used cars and trucks and open at 15610 Jefferson Davis Hwy. was not open in 2008. These are two separate companies owned by two different owners. Thank you!
Katrina
woodbridge,Virginia,
Koons Auto Used Car Outlet Open 2012
#3REBUTTAL Owner of company
Thu, March 27, 2014
To Whom It May Concern....Koons Automotive Used Car Outlet did not open until 2012, not 2008. Obviously, you have your complaint confused with another car dealer.
Thank you!
Harlan
Manassas,Virginia,
U.S.A.
USMC here too man
#4Consumer Comment
Sat, December 27, 2008
Just look under Virginia laws you find the person that taken them on before, do the samt thing and va courts do not let koons keep your pay, But remember you should drop the car with in the hour of knowing you were not going to buy it. so the judge will not see that you have clean jhands do not say to the va courts that you could not get there also the rental was not know os you would not signed. in manassas i fly the Marine Crop Flag as any Police office there HW
