- Report: #1397376
Complaint Review: Kristal's Cosmetics - Oklahoma City Oklahoma
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Author Not Confirmed
Why?
Kristal's Cosmetics
1901 NW Expressway (Penn Square Mall) Oklahoma City, 73118 Oklahoma, USA
Web:
kristals.com
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Kristal's Cosmetics False advertising Oklahoma City Oklahoma **Author of this Report is NOT CONFIRMED**
This afternoon I was asked at a Kristal's Cosmetic kiosk in the mall if I wanted to try a skincare product for free. I should have known better!!! But I agreed to try some skincare products on my face. They seemed great at the time but were way beyond my ability to buy-- one bottle of an eye treatment was $1000, according to the sales person. Because I was a "special customer" whom she liked, I could get a special discount of only $350 for today. I asked if these products had an SPF because I am outdoors a lot and because of the price, I assumed they were fragrance free. (They are neither.) She assured me that the SPF was 35. So yes, I bought the products. By the time I got home my face was really burning and the fragrance so strong that I had a headache. I also discovered I was given the rock Crystal day cream for oily skin even though my skin is extremely dry. I am a poorer but wiser consumer. If you see the Kristals Cosmetic kiosk or facial treatment salons in your mall, PLEASE walk the other way. I am only grateful that I did not buy any other products although there was a hard sell by the sales rep.
