They took my order, never mentioning the 14 day trial period, and shipped my trial samples of La Dermanique and Lumera for $4.95 each (shipping and handling.) They then took $97.88 and $87.67 out of my bank account. I called and told them I did not want their product. Here they are again, taking the same amounts out of my account and sending an email say ing they are shipping more product!