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  • Report:  #1176160

Complaint Review: la dermanique - Internet

Reported By:
liz from dallas - Dallas, Texas,
Submitted:
Updated:

la dermanique
Internet, USA
Phone:
1-888-3126659
Web:
ladermaniquesskin.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Being an "older lady", I was immediatly attracted to an advertisement for a miracle skin cream and eye wrinkle cream which appeared to be endorsed by Ellen Degeneres.  They offered a free trial sample of each (for  postage only).  I thought...."what's to lose?".  I received my lotions and proceeded to use it.  About the time I noticed a charge on my credit card bill, I also received another package in the mail of the two creams.  These bills were for over $150.  I called the customer service number and told them to cancel all future orders, and to cancel my account.  Now, I receive an email confirming that another 2 bottles of the miracle potions have been sent to me.  I tried replying to this email,,,,,and of course, it comes back. 

Today, I called the customer service number again and told them that I had already cancelled my orders.  They informed me that Lumera and Dermanique are two different companies and that I had cancelled Lumera, but not Dermanique.  Now, the address for the companies is the same, but the customer service numbers are different.

I hope that the word gets out about this and that no one else orders it.

 

 

 

 



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