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  • Report:  #1192664

Complaint Review: LA Fitness - Scottsdale Arizona

Reported By:
Jennifer - Scottsdale, Arizona,
Submitted:
Updated:

LA Fitness
7365 N. Via Paseo Del Sur Scottsdale, 85258 Arizona, USA
Phone:
480-483-3100
Web:
lafitness.com
Categories:
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I am the victim of a fraud committed by LA Fitness, McCormack Ranch, in Scottsdale, Arizona. On September 16, 2014, the company created several false membership contracts in both my name and a “family member” (of whom I share no relation). On November 15, 2014, they submitted two electronic transfer funds charges from the LA Fitness Corporate bank in Irvine, California, to my checking account totaling $239.80.

I contacted LA Fitness and requested to speak with a Member Services Manager. Brittany Benson (480-483-3100) informed me that several sales employees in this LA Fitness location had been recently terminated resulting from an internal investigation of fraudulent membership contracts being created by Griffin Sturm, Pedro (?), and the General Manager, Chris (?). She explained that she would remedy the situation immediately by reversing the electronic funds which LA Fitness had withdrawn from my checking account for the full fraud amount of $239.80, in addition to two unauthorized withdrawals of $30.00 each for membership fees related to the fraudulent contracts. 

On November 21, 2014, I did receive two direct deposits from LA Fitness to my Chase checking account for $30.00 each, (totaling $60.00), but NOT THE STOLEN $239.80!! On Friday, November 28, 2014, I filed a police report with Scottsdale PD. After speaking with LA Fitness’ Brittany Benson, the officer tells me that LA Fitness' bank has not yet received the $239.80 from my account, and that as soon as this amount clears their system, they will by issuing my credit.  However, my bank confirmed with me that the funds were, in fact, sent and received on November 17, 2014, and I have the transaction numbers to prove it.

LA Fitness printed for me the three fraudulent membership contracts which were falsely created in my name and associated with my bank account number (complete with the obvious plagiarized signatures). They admitted their 100% culpability in this outrageous fraud committed towards me that has allowed them to steal $239.40 from my checking account via EFT (based on the information obtained from a personal check I wrote for my 2-month legitimate membership of $60.00 for the period of September 18, 2014 – November 18, 2014.)   LA Fitness also printed for me a Promise To Pay spreadsheet indicating the refund to me had been approved by their corporate bank on November 19, 2014, pending a brief processing period of 1-3 business days. 

In summary, as of today, Tuesday, December 02, 2014, I have not received my stolen funds of $239.80, (15 days after this fraudulent transaction), nor have I received any type of apology or my overdraft fees totaling $70.00. 



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