- Report: #1351567
Complaint Review: Laptop Experience - Internet
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Author Not Confirmed
Why?
Laptop Experience
Internet, USA
Web:
laptopexperience.com
Categories:
Business Rating:
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Laptop Experience Laptopexperience Sold me junk Internet
I purchased a hp EliteBook 8560p from this company who I found on eBay. Almost four months after it came I received the blue death screen that said my system fan had failed. I contacted them and was informed that they only warranty their laptops for three months. Convenient. No local shops had this system fan because it was a special dual speed 4 wire fan. I eventually found one on eBay that was coming from China. I purchased and installed the fan. The laptop worked for 12 days after fix. What is the problem now? I don't know. What I do know is that I have had this laptop for almost 6 months now and have only been able to use it for about 4. There is a reason that this company only warrants their laptops for three months and that is because that is how long they expect them to last. If I would have paid $50 more I would have a brand new computer with, admittedly, slightly less impressive specs, but I could at least use it. This is one of those businesses I kick myself for buying from. Buyer beware!
