Ad Aware Virus Protection
Lavasoft Adaware Virus protection may be stealing your Identity
I waited for Adaware Techs to fix this problem that they stated in the email above which indicates 24 - 48 hours. After 5 days of the virus protection on all 3 computers not being able to Update definitions, I had to call up support phone number in which the so called manager (a hostile man) that did not give me his name told me that he would send me a NEW Link in the email and I would have to REMOVE Adaware from all 3 computers and re-install the program. I had to question his WHY?, in which he stated that my original purchase was expired ( that did not make sense to me as he was capable of making changes on his end) with the new link in the email he was sending me. After waiting about 3 hours for this so called new link in which I removed Adaware program from one PC already, the email never came. So now I call back to support again and have to explain everything to this man again who assured me that as I waited on the phone the new link would be sent. This appeared on my desktop which again did not work. He assured me that everything was resolved. I called a 3rd time in one day to support and complained to speak with a supervisor in which I did not get one , a women took my complaint and said that it would be resolved by the next day. At about 3:35 AM I noticed that the Adaware program was searching to connect in which it means that it was shut down by support.
Now I was more concerned and worried that I let these Bozo's into my computer with vital information that they had access to and after all this harassment I received as a paying customer my concern is CAN THEY BE TRUSTED? or are they unscrupulous bastards that would turn around and sell your info?
Please view the last email received
After clicking on this link in the email, when opened it stated that the Adaware link had Expired on APRIL 08 2014,
THIS IS THE DATE WHEN I PURCHASED THE PROGRAMS FROM THESE JACKASSES! Tech Support calls this being resolved in this email. DUH!
As I write this I have checked all 3 KEYS supplied to me from the Support Techs and none will work.
The last photo is to show that the definitions would not update
ON 05-28-2014 In pure frustration with this company I ordered a disc from a trusted Virus protection company that will protect 3 computers for less money.
I will ad to this blog as soon as I file BBB's and notify the Attorney General of a possible Identity Theft fraud SCAM by Lavasoft Adaware Tech Support