Complaint Review: Goren Goren & Harris TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Goren Goren & Harris dedicated to 100% customer satisfaction. Personal injury law firm specializing in severe and significant injuries. Attorneys & judges recommend Goren Goren & Harris because of commitment and results achieved for clients. Part of Million Dollar Advocates Forum with numerous recoveries exceeding a million dollars - Bingham Michigan

REVIEW UPDATE October 16 2018: Goren, Goren & Harris, P.C. remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Goren, Goren & Harris, P.C. is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Goren, Goren & Harris, P.C. has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Goren, Goren & Harris, P.C. has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Goren, Goren & Harris, P.C. remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected]

Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: Positive rating and recognition has been given to Goren, Goren & Harris for its commitment to excellence in customer service.

Ripoff Report’s discussions with Goren, Goren & Harris, P.C. have uncovered an ongoing commitment by the law firm to total client satisfaction. This means that clients can expect that the law firm and its employees will work towards making their client’s experience with the firm to be a great one. Goren, Goren & Harris listen carefully to client concerns and see them as an opportunity to make their client’s experience a better one.

Bradley Harris, a partner at Goren, Goren & Harris, advised us that each and every day the firm reviews it cases to ensure that they are on track and moving in the right direction. This type of attention and the advanced computer and technology that the firm recently invested in makes Goren, Goren & Harris, P.C.

The information provided in this report is based on comments made by Brad Harris during an on-site inspection held by a third party verification company with no biases toward Goren, Goren & Harris, P.C.



Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

Goren, Goren & Harris, P.C. is a personal injury law firm specializing in severe and significant injuries. The lawyers at Goren, Goren & Harris handle automobile accidents, medical malpractice claims, premises liability claims, and disability claims. With over 40 years of experience specializing in personal injury, Goren, Goren & Harris, P.C. has earned the highest rating in Martindale Hubbell AV ratings and prides themselves on their abilities as lawyers.

The majority of leads are acquired through referrals from former clients or other professionals. A typical customer experience usually starts with a phone call to the law office from the potential client. “A potential client [would] call our office and speak to either myself or one of our attorneys. We would get the nature or extent of the claim, the injuries, the parties involved. We make a determination at that point on whether or not we want to get involved. If we do want to get involved, we usually have them come to the office and have a full meeting, where paperwork is exchanged, things are discusses, and causes of action are pursued,” states Brad Harris, a partner at the law firm.



Goren, Goren & Harris – complaint resolution

Mr. Harris and his partner, Steven Goren, pride themselves on only receiving one complaint during all their years of business. This particular complaint was lodged against them on Ripoff Report and was from a client who worked with Goren, Goren & Harris in 2001. “We’ve only received one complaint from a client that I met with in 2001 regarding a bankruptcy matter and frankly, we did everything we could for her,” states Mr. Harris. “It’s a claim that I had for a very brief period of time, got out of bankruptcy and turned her over to an excellent bankruptcy professional. For whatever reason, I guess she was not happy with [the bankruptcy professional] and, as such, made a complaint on Ripoff Report… I’m sorry that she was unhappy with how things worked out, but without question, I did everything I could for her.” Mr. Harris explains that in a chapter 13 bankruptcy, which is what the former client was going through, there are certain obligations and requirements of the debtor. Those obligations have to have been met for the client to keep their property.

" ED Magedson, Founder of Ripoff Report stated, Goren, Goren & Harris, P.C. must be a good law firm. Since 2006 they’ve been listed on the first page at the top of the search engines on Ripoff Report with one Report. If the firm was a bad one, other consumers would have filed more complaints. There is no way anyone, especially lawyers can ever satisfy 100% of the people, 100% of the time."

Mr. Harris states the complaint was not posted until 2006, and by the time he learned about it, he was no longer involved and the former client had retained new counsel, so he did not feel it was his place to contact the person or get involved any further. He is also not aware of any other complaints that current or former clients have brought to their attention, and the team at Goren, Goren & Harris pride themselves on their services and the care with which they perform them.



Mr. Harris states that, although personal injury claims and litigation are not a fun or easy process, he and his partner do everything they can to help the client. “Litigation is not always an easy process and it can be very trying and we try to protect our clients from that, but sometimes the defendants take action against plaintiffs such as surveillance, or contacting friends or family members, employers or former employers. Sometimes that can be difficult, but I think overall, the services that we render are not only at the highest quality, but are such that people respect the work that we do,” states Mr. Harris.

Mr. Harris and the team at Goren, Goren & Harris, P.C. recognize the value of Ripoff Report and the Corporate Advocacy Business Remediation and Customer Satisfaction Program, and the platform it provides for businesses and customers to interact and resolve issues. “We’re here today to show our good faith and to show the seriousness with which we take our services and our business,” states Mr. Harris. “We don’t want any complaints. We want to do quality work.”

Goren, Goren & Harris – statement from a partner



"I grew up always wanting to be a lawyer. I do not know if it was from watching lawyers on TV, or reading about them in the newspaper or books. I found them fascinating and exciting. I loved their command of the court room, and the power of their words."

Today, I still love the law and feel passionate about the job that we do. As lawyers, we have the power to do great good, not only by helping others, but by changing the system. We help ensure that the wrongs experienced by one or a few are not experienced by the masses. As personal injury lawyers, we protect society from bad products, bad medicine, bad drivers, bad landlords, and so much more. We are society’s last line of defense. After all these years, I still come to work, thankful of my choice in law, and ready for the challenges ahead.” ~ Bradley B. Harris

Goren, Goren & Harris, P.C. recognizes that the one complaint posted on Ripoff Report (whether true or not) is an issue that need to be addressed, not ignored. With the feedback generated by Ripoff Report’s review, Goren, Goren & Harris, P.C. has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution, if one should arise, and a commitment to a great client experience.

In summary, after our review, which included discussions with the attorney’s at Goren, Goren & Harris, Ripoff Report is convinced that Goren, Goren & harris, P.C. is committed to quality delivery of legal services resulting in total client satisfaction.



Goren, Goren & Harris – Helping Clients Nationwide

"In addition to attorneys licensed in Michigan, Ohio, Pennsylvania, and New Jersey, Goren, Goren & Harris works with attorneys throughout the country to serve clients nationwide. Our attorneys belong to the Million Dollar Advocates Forum with numerous recoveries exceeding a million dollars, we have Martindale-Hubbell's highest AV rating for Legal Ability and Ethics, some of our attorneys have published numerous legal articles and legal textbook chapters, and we are well-respected within our industry- many clients come to us at the recommendation of other attorneys and judges that have recognized our commitment and the results we achieve for our clients.”

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Programthey agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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