Office Manager
Nashua,#2Author of original report
Fri, August 05, 2011
I must thank you for your response seeing how no one else in your firm would
answer my firm and/or Better Business Bureau calls or letters. However, I felt
it was necessary to give your company one more try and I called on July 22,
2011 (12:57PM), July 25, 2011 (4:15PM) and July 26, 2011 (4:41PM) and still
have not received a call back. With this being said, I request that the $625.00
deposit be returned to me as soon as possible because obviously your firm is
too busy to return a customer calls even to place an order. Thank you.
Sales Manager
menlo park,#3REBUTTAL Owner of company
Mon, July 18, 2011
Unfortuneately the promotional offer you enrolled in had expired before your payment was received, our processing department alerted your company of this fact and you currently have had a credit to your account of $625.
Our promotions change weekly and monthly depending on the supply and demand of our services, you will be able to use your credit any way you wish, or wait for the promotion to come back up, it is a common promo we use for new cleints to try our services.
We apologize for any inconvenience.