Sarah
Camarillo,#2UPDATE Employee
Mon, August 18, 2008
Leaders Merchant Services would like to apologize to this merchant for the experience she has had with our company. This merchant claims she was with us for over 5 years and we have been taking fees extra fees from her account. LEADERS has a full disclosure policy and all rates and fees she has been charged were disclosed to her in her SIGNED contract and terms and conditions. However, as a courtesy, LEADERS offered this merchant a one -time credit of $30.00. This was credited back to the merchant's account on 8/14/08. LEADERS also helped this merchant set her business up with gift card services through a third party vendor called Global E-Telecom. If this merchant has issues with the services or fees this company had charged she will need to contact them at 888-481-0757 as the merchant has a completely separate contract with them. Once again LEADERS would like to apologize for any misunderstandings she may have had with our company.