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  • Report:  #165867

Complaint Review: Lean Life PM Aka NovaPointe - Ontario Ontario

Reported By:
- Wakarusa, Indiana,
Submitted:
Updated:

Lean Life PM Aka NovaPointe
2060 East Francis St. Ontario, 91761 Ontario, Canada
Phone:
909-930-3087
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I wrote the following emails on November 6 and 11. I have yet to recieve any reply. I recieved the pills I cancelled yesterday, November 25. The packing slip is dated 11/7/05, the day after I cancelled by email as per the instructions on the website. I still have not recieved a refund and now I have three bottles of pills I did not order.

11/06/2005

Cancel my order. You were not supposed to bill me until my 14 days were up, you billed me already, My 14 days are up 11/7/05. I do not appreciate that. I expect to be reimbursed since you did not wait until the proper time.

11/06/2005

I also wanted to add that I did not recieve my shippment until yesterday, so I didn't even have a chance to try your product before you billed me. I think in the interest of customer service you should consider this might not be good for your business.

11/11/05

I expect a refund of my money no later than Friday, November 18. You are being reported to the BBB by me for the sneaky way you do business. I didn't even recieve my free trial until you already billed my credit card. Do not attempt to ship any more of your product to me to justify taking my money. I will see about seeking fraud charges if you can't even give me the courtesy of a reply.

Cora

Wakarusa, Indiana
U.S.A.


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