- Report: #162979
Complaint Review: Lean Life PM - Draper Utah
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Author Confirmed
Why?
Lean Life PM
leanlifepm.com Draper, Utah, U.S.A.
Phone:
909-930-3087
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
First of all I'd like to say I was feeling like a fool. For the first time in 10 years I've been ripped off by an internet company. I've always bought things "off" the internet and always had that nagging feeling "What if this is the one". For many years many companies proved me wrong...they were honest and true to their word....and then I ordered from LeanLife PM.
Not only is "Jake" a dishonest businessman, and I use the word "businessman" loosely, he's a rude, arrogant person who will soon be taken down a peg or two.
I can read, and I DID read the terms of your product and I would like to state that like many others, I sent emails, called 5 -10 times a day for 2 weeks to cancel my order prior to the 14 days that I had and I did not receive a confirmation letter nor a phone call.
You sir, and I use the term sir loosely also, did not honour your own disclaimer. You told us that if we did not like your product we could cancel, what you failed to tell us was that you would not have anyone answering your phones nor would you reply to any emails. You haven't heard the last of me yet. I'm not ignorant and I will not be cheated out of something I work so hard for.
You should be ashamed of yourself.
Patricia
Topeka, Kansas
U.S.A.
Not only is "Jake" a dishonest businessman, and I use the word "businessman" loosely, he's a rude, arrogant person who will soon be taken down a peg or two.
I can read, and I DID read the terms of your product and I would like to state that like many others, I sent emails, called 5 -10 times a day for 2 weeks to cancel my order prior to the 14 days that I had and I did not receive a confirmation letter nor a phone call.
You sir, and I use the term sir loosely also, did not honour your own disclaimer. You told us that if we did not like your product we could cancel, what you failed to tell us was that you would not have anyone answering your phones nor would you reply to any emails. You haven't heard the last of me yet. I'm not ignorant and I will not be cheated out of something I work so hard for.
You should be ashamed of yourself.
Patricia
Topeka, Kansas
U.S.A.
3 Updates & Rebuttals
Patricia
Topeka,Kansas,
U.S.A.
LeanLife PM refunded my account
#2Author of original report
Mon, November 14, 2005
I'd just like to let everyone know that after contacting all the agencies I could and posting my report on this site, LeanLife PM finally contacted me on Friday 11/11/2005 and promised me a refund. Needless to say I was skeptical but on Monday 11/14/2005 I noticed a refund had been posted to my debit account by LeanLife PM. For all of you who went through the same nightmare, I hope this eases your mind a little. I'm glad I got my refund and I hope you are all able to resolve your issues with this company. Thanks.
Patricia
Topeka,Kansas,
U.S.A.
Don't let LeanLife PM get away with it!
#3Author of original report
Thu, November 03, 2005
After filing my report here I also filed a complaint with the Salt Lake City, UT BBB and also with the FTC. I would strongly suggest that everyone that reads this or has a similiar complaint file with both these bodies. Today I received an email from the BBB and they have assigned my case to someone. I have also contacted my bank and filed a dispute since the charges that were UNAUTHORIZED were taken out of my debit account, my bank has currently got someone working on this also. I did read the disclaimer about cancelling and I did my best to cancel. I ordered my trial offer on 10/17/05, received it on 10/21/05 and commenced attempting to cancel on 10/24/05. I called every day for 2 weeks and I also sent emails requesting that they cancel my order and not charge my debit account. On 11/2/05 they charged my debit card but I do not have any product for that charge. Not only did they charge my debit card without AUTHORIZATION and I can prove they didn't have authorization, they never sent me any product in return. NOR have they answered any of my phone calls nor my emails. This has turned into a nightmare. $106.85 for 10 pills that made me ill.
Patricia
Topeka,Kansas,
U.S.A.
Don't let LeanLife PM get away with it!
#4Author of original report
Thu, November 03, 2005
After filing my report here I also filed a complaint with the Salt Lake City, UT BBB and also with the FTC. I would strongly suggest that everyone that reads this or has a similiar complaint file with both these bodies. Today I received an email from the BBB and they have assigned my case to someone. I have also contacted my bank and filed a dispute since the charges that were UNAUTHORIZED were taken out of my debit account, my bank has currently got someone working on this also. I did read the disclaimer about cancelling and I did my best to cancel. I ordered my trial offer on 10/17/05, received it on 10/21/05 and commenced attempting to cancel on 10/24/05. I called every day for 2 weeks and I also sent emails requesting that they cancel my order and not charge my debit account. On 11/2/05 they charged my debit card but I do not have any product for that charge. Not only did they charge my debit card without AUTHORIZATION and I can prove they didn't have authorization, they never sent me any product in return. NOR have they answered any of my phone calls nor my emails. This has turned into a nightmare. $106.85 for 10 pills that made me ill.
