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  • Report:  #780121

Complaint Review: LeanSpa Inc - Internet Internet

Reported By:
Teeg70 - placerville, California, United States of America
Submitted:
Updated:

LeanSpa Inc
181 Marsh Hill Rd. - Orange, CT 06477 Internet, 06477 Internet, United States of America
Phone:
1-888-839-9990
Web:
www.leanspahealthplan.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered the 'Diet Package' from Lean Spa on April 5, 2011. To be shipped UPS 2-3 day.

Finally received my order on April 15th (this is not 2 - 3 days!) and I only received 1 of the 2 bottles.

I contacted them via email [email protected] that very same day. I informed them that I was not going to try the product at this time, because IF I was going to return it, it had to be done with in 14 days of purchase. They replyed on April 17th with my RMA (return merchandise authorization) number.

I mailed out, via UPS with confirmation of delivery, on the 17th. They received the shipment on April 20, 2011. Then I find that they charged my checking account, $80.00 dollars, the same day that I received my RMA on the 17th!

I received a confirmation on the 17th with an email saying that someone was going to contact me.

On April 20th I immediately contacted them and requested that my checking acount be refunded immediately as they already had the product back at this time. 

On April 25th I received another email stating that someone would contact me. May 2nd I contacted them again requesting my refund. I have not heard from them again.

I have since contacted them every month with absolutely no reply from them. 

Now every time that I try to log on to their website, it says 'page not found' go figure.

If someone is going to get a class action suit against them count me in !!!

 



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