Crystal
Garland,#2Consumer Suggestion
Thu, May 25, 2006
I call them Leech Finance Group LLC. You may not know you are signin on-cancellable lease for the terminal, like other merchant complaint in this issue by NPMG and ring leader Leech Finance Group. They are very sensitive to bank account changing or closing, because many people did it when they knew what happen to them. So you change your bank account make them alarming, so they charge you many time because of many people does to them. They never have good customer service because they did not need to, all they need your Non-cancellable lease (which they make 5000.00 in 5 year for the terminal you have cost 350.00). If you want to walk away from the processing service, they still collect the rest of the lease term even you do not use it. Now you may know what you into. There was no short term solution, they are like deaf person, they do not care what and how many times you call them. If you want long term solution do like other people do in hope some day Federal or State will start to investigate them. I only suggest like other people do, write them a formal letter, may need a Lawyer to write for you. Send them by certified mail. Let them know what you will do if they do not reply within certain day. If they do not reply (normally they do not). File complaint with BBB in IL and also in AZ. File complaint with FTC (goto ftc.gov has online form). File complaint with IL, AZ, also in your State General Attorney Office ( all have online form, you need to scan all your support document, before you file so you can upload when you file). Write to your State Rep, Senator, local police, Local Newspaper.... It sound complicated and time spending, but it may be only solution, make them come back to talk to you (one case indicate they did solve their case due to that person make mane publicity to expose them). If you consider to sue them ( many do ) contact the editor of this site, he may get you a local Lawyer. Most case will be settle before go to trail because they do not want to loose. If you want join in support group, keep this word in mind unitedtofight.