- Report: #269135
Complaint Review: Legacy LD International - Cypress California
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Author Confirmed
Why?
Legacy LD International
10833 Valley View St. Suite 150, Cypress, 90630 California, U.S.A.
Phone:
800-553-4218
Web:
N/A
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Legacy LD International SCAM-- Rip off Billing - Outrageous rates Cypress California
BEWARE... On July 19th, 2007 my mother accepted a collect call from my son in the same city. He was simply in a dead zone and couldnt use his cell phone. When my mom received her bill... she was charge $16.25 for 5 minutes for that call from LEGACY LD INTERNATIONAL INC.
I called the company as these charges were simply outrageous and the call lasted at the most for 1 minute. AT&T her service providers were unable to assist as this was third party billing. I called Legacy and was simply told that they automatically "round out" the minutes and the charges were correct.
They were also unwilling to compromise as I stated we did owe for the collect call and would be glad to pay normal rates for it.. Even $2.00 per minute.. but the $3.25 was unrealistic... No luck.. They dont care.. PLEASE note these charges were NOT listed on the phone either to indicate how much a collect call would be ! BEWARE !!!
Lynn
Canton, Georgia
U.S.A.
I called the company as these charges were simply outrageous and the call lasted at the most for 1 minute. AT&T her service providers were unable to assist as this was third party billing. I called Legacy and was simply told that they automatically "round out" the minutes and the charges were correct.
They were also unwilling to compromise as I stated we did owe for the collect call and would be glad to pay normal rates for it.. Even $2.00 per minute.. but the $3.25 was unrealistic... No luck.. They dont care.. PLEASE note these charges were NOT listed on the phone either to indicate how much a collect call would be ! BEWARE !!!
Lynn
Canton, Georgia
U.S.A.
