;
  • Report:  #160030

Complaint Review: LEGACY LD - Cypress California

Reported By:
- Bakersfield, California,
Submitted:
Updated:

LEGACY LD
10833 Valley View Street Cypress, 90630 California, U.S.A.
Phone:
800-553-4218
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I received 2 collect calls from a telephone located approximately 4 miles from my home. I was billed $20.00 for a 5 minute call and $24.40 for a nine minute call. After surcharges, etc. were added 2 calls total $48.18

This telephone is located near the school my young nephew attends. He calls if he is in need of a ride or there is an emergency. The telephone cuts in and out so much most of the time is spent saying, "Are you still there? Can you hear me? I can just barely hear part of what you are saying!"

Not only does this company overcharge (rip-off) they also fail to keep telephones in proper working condition which is more of a concern in emergency situations than the exorbitant rates.

It should be illegal to charge so much. Why don't they list the rates on the telephone? If this is not a RIP-OFF I'd like to know what is!

Kimberly

Bakersfield, California
U.S.A.


2 Updates & Rebuttals

R

Aloha,
Oregon,
U.S.A.
Very Steep Rates

#2Consumer Comment

Mon, October 10, 2005

Kimberly, if they listed the rates, no one would use the phone. BTW - why doesn't your nephew just call you from the school.


R

Hillsboro,
Oregon,
U.S.A.
Can you say 1-800-collect

#3Consumer Suggestion

Sun, October 09, 2005

Have him use 1-800-collect, easy fix.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//