- Report: #490621
Complaint Review: Legacy Toyota Tallahassee Florida - Tallahassee Florida
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Legacy Toyota Tallahassee Florida
3800 West Tennessee, Tallahassee, 32304-2897 Florida, United States of America
Phone:
8505750168
Web:
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Legacy Toyota, Tallahassee Florida Spot Delivery scam..legal in Florida?? Brand new vehicle was Spot Delivered without my knowledge, financing was approved I was told. Tallahassee, Florida
* : You said..
* : Never leave without the paperwork
* : You might want to 'Google' this- ENGINE SLUDGE, and go to the consumeraffairs website about 'Toyota Engine Problems' and read all of the complaints.
* : You might want to 'Google' this- ENGINE SLUDGE, and go to the consumeraffairs website about 'Toyota Engine Problems' and read all of the complaints.
* : Response to the first comment
* : Comment to Susan
* : 'Google' this- AUTO DEALER LOUIS F HARRELSON TO PLEAD GUILTY, and read that article about what happens to some customer's contracts and....
On July 19,2009 I visited the Legacy Toyota Dealership with the plan to purchase or lease a vehicle. Deal was done to my satisfaction and paperwork was completed.. the vehicle was delivered same day, to my surprise, as I am from Canada and vehicles are not purchased and delivered in the same day. I was not surprised when I was told on delivery the financing was approved as I have a flawless credit report. But I still asked for the paperwork other than the Contract, to show financing arrangements and was told it would be in the mail.
This practice I soon found out is called "spot delivery", much to my surprise.
A week later I was on a road trip to Canada for a few weeks, and after two weeks I was contacted the financial manager who asked for additional information to complete my financing. I responded they already have the required information and a contract was completed so I will not be providing any other information.
This is when the threats began. If I didn't provide the required information the following happened. These threats varied starting with I must return the vehicle and pay the amount owed for wear and tear ( He told me he had a document signed by me regarding this, not that I remember signing this, but he refused to provide me a copy ). Then, he said, after I refused to give the information or provide a co-signer, I have 24 hours to have the vehicle in the dealership parking lot or the car will be reported stolen. (Don't forget the dealership was aware that I was over 1500 miles away ). To return the vehicle in that time frame would have put my life in jeopardy as it would have been a nonstop 23 hour drive to return the car in time. After making a few calls from Canada I also found out that the dealer held the permanent tags "hostage" and the temp. tags were expiring after my return to Tallahassee, which meant no tags on the vehicle while I was away.
Also, phone conversation with an unknown person at my location in Canada, regarding my personal financial information on this deal was conducted by the Finance Manager, which I know is highly illegal. All phone calls to the Dealership owner were never returned
fortunately for me... I stood my ground.. told them to come to Canada and get the vehicle, as I would not be driving it with a threat of "stolen vehicle". However after the stress I give them some of the additional info they requested, which allowed for them to have the financing "approved".
I am one of the few which was not caught in the web of increased amounts to be paid to the dealership.
This practice I soon found out is called "spot delivery", much to my surprise.
A week later I was on a road trip to Canada for a few weeks, and after two weeks I was contacted the financial manager who asked for additional information to complete my financing. I responded they already have the required information and a contract was completed so I will not be providing any other information.
This is when the threats began. If I didn't provide the required information the following happened. These threats varied starting with I must return the vehicle and pay the amount owed for wear and tear ( He told me he had a document signed by me regarding this, not that I remember signing this, but he refused to provide me a copy ). Then, he said, after I refused to give the information or provide a co-signer, I have 24 hours to have the vehicle in the dealership parking lot or the car will be reported stolen. (Don't forget the dealership was aware that I was over 1500 miles away ). To return the vehicle in that time frame would have put my life in jeopardy as it would have been a nonstop 23 hour drive to return the car in time. After making a few calls from Canada I also found out that the dealer held the permanent tags "hostage" and the temp. tags were expiring after my return to Tallahassee, which meant no tags on the vehicle while I was away.
Also, phone conversation with an unknown person at my location in Canada, regarding my personal financial information on this deal was conducted by the Finance Manager, which I know is highly illegal. All phone calls to the Dealership owner were never returned
fortunately for me... I stood my ground.. told them to come to Canada and get the vehicle, as I would not be driving it with a threat of "stolen vehicle". However after the stress I give them some of the additional info they requested, which allowed for them to have the financing "approved".
I am one of the few which was not caught in the web of increased amounts to be paid to the dealership.
7 Updates & Rebuttals
Karl
highlands ranch,Colorado,
U.S.A.
'Google' this- AUTO DEALER LOUIS F HARRELSON TO PLEAD GUILTY, and read that article about what happens to some customer's contracts and....
#2
Thu, September 17, 2009
other important documents that are sent to the bank in order for car loans to go through. I believe that Mr. Harrelson has a Toyota dealership, right? ALL Americans who have a car loan for their Toyota, or any other car purchased or leased at a Toyota dealership should CONTACT THE BANK immediately and demand COPIES of every piece of paperwork that the Toyota dealership sent them, especially the CREDIT APPLICATION that has your 'monthly income', 'years on the job', 'job title', etc. There is a chance that some, most, or even ALL of the information was ALTERED by someone at the dealership, & signatures could have been FORGED. If this is the case, then get a lawyer & sue the dealership, & contact all of your local News stations immediately!
Thank you.
P.S. Also check to see if an EXTENDED WARRANTY was put into your loan WITHOUT YOUR CONSENT or KNOWLEDGE. What good is an 'extended warranty' if you don't even know that you have one, or are PAYING FOR ONE?!!!
ROB
St.Catharines,Ontario,
Canada
Comment to Susan
#3
Wed, September 16, 2009
Did someone miss the Comprehension Component of English Language 101?
Even someone with 1/4 of a brain would have understood that the writer of this report clearly meant the "financial" paperwork (i.e) Name and information of Finance Company, payment arrangements etc.
The writer stated " But I still asked for the paperwork OTHER THAN THE CONTRACT to show financing arrangements"
Thanks to Ripoffreports.com for giving us a platform to inform and educate interested parties how to protect themselves.
ROB
St.Catharines,Ontario,
Canada
Response to the first comment
#4
Wed, September 16, 2009
Someone missed the Comprehension Component of English Language 101, in the first Rebuttal.
The report clearly stated this person asked for paperwork OTHER THAN THE CONTRACT (i.e) the company financing the car, AND/OR payment arrangements I am assuming.
Any person with quarter of a brain would have understood that.
Karl
highlands ranch,Colorado,
U.S.A.
You might want to 'Google' this- ENGINE SLUDGE, and go to the consumeraffairs website about 'Toyota Engine Problems' and read all of the complaints.
#5
Sun, September 06, 2009
Make sure to click on- 'Airbags' when you are there and read all of those complaints too. You can also 'Google' this- TOYOTA AND GENERAL MOTORS HAVE BEEN NAMED IN A LAWSUIT THAT, and read about the 'Whistleblower Lawsuit' by a quality inspector at a plant that Toyota & GM shared. That plant is allegedly being CLOSED sometime in the next year, according to recent reports on the web.
Then 'Google' this- YOUTUBE TOYOTA ENGINE OIL SLUDGE, and watch that video. You can also 'Google' this- YOUTUBE TOYOTA SEQUOIA DEFECT, and watch that video too.
Thank you.
Karl
highlands ranch,Colorado,
U.S.A.
You might want to 'Google' this- ENGINE SLUDGE, and go to the consumeraffairs website about 'Toyota Engine Problems' and read all of the complaints.
#6
Sun, September 06, 2009
Make sure to click on- 'Airbags' when you are there and read all of those complaints too. You can also 'google' this- TOYOTA AND GENERAL MOTORS HAVE BEEN NAMED IN A LAWSUIT THAT, and read about the 'Whistleblower Lawsuit' by a quality inspector at a plant that Toyota & GM shared. That plant is allegedly being CLOSED sometime in the next year, according to recent reports on the web.
Then 'Google' this- YOUTUBE TOYOTA ENGINE OIL SLUDGE, and watch that video. You can also 'Google' this- YOUTUBE TOYOTA SEQUOIA DEFECT, and watch that video too.
Thank you.
Steve
Garner,North Carolina,
U.S.A.
Never leave without the paperwork
#7
Sun, September 06, 2009
If you do leave without the paperwork in your hand, they are setting you up for the "spot delivery scam".
I had a dealership try this on me, but they signed the contract and gave it to me. They called a month later wanting more money. Told them too bad, I have a contract and you need to honor it. They did, they knew they didn't really have a choice. The finance manager even stated "We spot delivered it". I told him too bad that's illegal and he knew he was screwed.
Susan
This City,Illinois,
U.S.A.
You said..
#8
Sat, September 05, 2009
"But I still asked for the paperwork other than the Contract, to show financing arrangements and was told it would be in the mail."
You still signed and drove the vehicle off the lot. You also didn't make sure the plates were in your name.
This place could not have ripped you off if you had half a brain.
