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  • Report:  #956287

Complaint Review: legal herbal shop.com - ventor city New Jersey

Reported By:
Jason Melder - , Pennsylvania, United States of America
Submitted:
Updated:

legal herbal shop.com
ventor city nj ventor city, New Jersey, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I boaught several products from this company and it is all garbage. the herbs when smoked do nothing there are no effects at all when you smoke their products dont buy anything from legalherbalshop.com or anyother website selling theses herbs that are supose to produce effects it is a total ripp off.


1 Updates & Rebuttals

lhs

ventnor,
New Jersey,
United States of America
Can't make everyone happy

#2REBUTTAL Owner of company

Sat, October 20, 2012

Legalherbalshop.com is one of the innovators of this industry.  We have been in business for a total of over 10 years and have paved the way for many of these products.  We are manufacturers as well as retailers of many herbal products.  Our reputation in this industry is at a very high level and respected by many that share the love of entheogens, ethnobotanicals, herbals, extracts and more.

This customer was very rude with our customer service team from the first email he sent.  If he would have taken the time to read our policy, he would see that if he was not completely satisfied, he could have simply contacted us (nicely) and asked for a replacement of any product(s) on our site of equal value.  He chose to go another route and berate our customer service reps, cussing and making threats.

Just read the many reviews of our company.  All you have to do is Google "legalherbalshop.com reviews".  You will find a slew of positive reviews and remarks about our products and customer service.  For example, here are a few links:

 http://www.youtube.com/watch?v=YmihhhaPaSQ
 http://joesjungleberryblend.blogspot.com/
 http://www.pashunite.com/2012/08/legal-herbal-shop-review-legalherbalshop.html
 http://legalbudsfromlegalherbalshopcom.blogspot.com/
 http://herbalblogreview.blogspot.com/

....So, you see, we have many great products that have satisfied many people out there.  But, of course, not everyone will be 100% satisfied with every product (as any retailer knows). It was unfortunate this customer was so angry and decided to go the route he did.  We could have worked something out with him.

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