- Report: #1081705
Complaint Review: LegalZoom LLC - Glendale California
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Author Not Confirmed
Why?
LegalZoom LLC
101 N. Brand Blvd., 11th Floor Glendale, 91203 California, USA
Phone:
800-773-0888
Web:
www.legalzoom.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
LegalZoom, LLC Filed documents carelessly, without spell checking, cannot access account online, they can't help. SATISFACTION GUARANTEE WORTHLESS Glendale California
I paid Legal Zoom to put together an LLC for me in May of this year to the tune of $850. When I received the documents they had filed, they were rampant with typos and as such were completely incorrect. After this I was told to fill out some forms online to complete the process to get the business started. I was unable to login in at all to do so. After more than a dozen calls which all ended with "we'll have a specialist look at it and call you back" (nobody ever called me back), and still unable to use the service I was transferred to an extremely rude manager, who told me there was nothing that could be done, but they would refund me $35 for the trouble. This company stole my money, provided no service, and provided no recourse. Completely irresponsible and careless.
1 Updates & Rebuttals
LegalZoom
Glendale,California,
LegalZoom Complaint
#2UPDATE Employee
Thu, October 31, 2013
Dear LegalZoom Customer,
It is important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. We'd like an opportunity to make things right. Please contact [email protected] so we can resolve this for you. We look forward to hearing from you.
LegalZoom
