- Report: #1173895
Complaint Review: LegalZoom - Austin Texas
Reported By:
Ric McNally -
Philadelphia, Pennsylvania,
Submitted:
Updated:
-
Author Not Confirmed
Why?
LegalZoom
9900 Spectrum Drive Austin, 78717 Texas, USA
Phone:
1.800.773.0888
Web:
www.legalzoom.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
LegalZoom How to charge fees without doing work Austin Texas
I used the LegalZoom site to order and pay for a trademark service. I submitted all of the peperwork required through the website. On 6/30 I received two emails from LegalZoom stating that the order was received. The Federal deadline for the submission was 7/15. On August 29th, I received an email from LegalZoom that the service I requested was on hold. I emailed and called on the 29th, but got no response. On 9/2 I revied an email from LegalZoom asking me to call. I did so and was told that, the deadline having passed they would now charge me more money for the requested service.
Ric Philadelphia, PA
1 Updates & Rebuttals
LegalZoom
Glendale,California,
LegalZoom Complaint
#2UPDATE Employee
Tue, September 02, 2014
Hi Ric,
We're sorry about your experience with us and would like to learn more about what happened. Please contact me directly at [email protected] so we can resolve this for you as quickly as possible.
LegalZoom
