- Report: #1135513
Complaint Review: legalzoom - Internet
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legalzoom
Internet, USA
Web:
legalzoom.com
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Legalzoom Membership Fees charged to my account for over a year! Internet
I went online and ordered a power of attorney to be drawn up before I was to have major surgery in July of 2012. I thought the price was reasonable and the documents looked professional (to my untrained eye). Initially, I was quite impressed with the service provided.
It's now April 2014 and I discovered that they have been charging me a "membership fee" every month since then. I simply ordered a POA and received it. I never requested or wanted to join a membership!
I find this to be unethical and quite honestly I feel like a victim. I was duped into paying for a service I didn't want or need.
1 Updates & Rebuttals
LegalZoom
Glendale,California,
LegalZoom Complaint
#2UPDATE Employee
Wed, April 02, 2014
Hi Melinda,
We apologize you were being charged for a service you were unaware of and didn't sign up for. That's our fault and we'd like to resolve the matter for you as quickly as possible. Please contact us at [email protected] for assistance. We look forward to hearing from you.
LegalZoom
