- Report: #1132291
Complaint Review: legalzoom - Select State/Province
-
Author Not Confirmed
Why?
legalzoom
100 wes Broadway suite 100, glendale, ca 91210 Select State/Province, USA
Web:
legalzoom.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
legalzoom Created a LLC with the wrong title/did not verify name. name of LLCPaper Angels came back as" Paper angels" . Advertised that they checked all paperwork. Thats what you get for 671.00 Folks glendale california
I contacted Legalzoom to form an LLC. My husband has a law firm but does not do LLC's, he has referred many clients to Legalzoom. I asked for expidited service, I was charged $671.00 and informed my kit would be at my door in 10 days..
Three weeks later it arrived. Legalzoom advertises that it verifies all paperwork. My LLC is entitled "Paper Angels". What I received was a kit entitled "Paper angels". Who in their right mind would conduct business with a punctuation error so horrendous?
I contacted Legalzoom and was so frustrated by their response that I am considering making a sandwich board for my husbands office diverting customers away from them, not just for their incompetence but for their customer service. They even went as far as to tell me that for $167.00 they would fix the error!
1 Updates & Rebuttals
LegalZoom
Glendale,California,
LegalZoom Response
#2UPDATE Employee
Mon, March 24, 2014
It is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and I'd like to assist you in finding a resolution. Please feel free to contact me directly at [email protected].
