- Report: #1315766
Complaint Review: Leggett and Platt -
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Leggett and Platt
USA
Web:
http://www.lpadjustablebeds.com
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Leggett and Platt 5.000 platform bed sold with false advertizing Carthage, Missouri
Ordered Leggett and Platt Premier adjustable bed base P-132 - split king msrp @ 5,300.00 (matress's are extra). Before ordering I verified it has both pulse & wave features on massage unit. All their literature shows show this unit coming with a 7" tablet. The units arrived with a remote control (not tablet) which only runs the basic massage - does NOT have the wave & pulse functions.
Contacted customer service was told they discontinued the tablet, replaced it with the sub-standard remote control we received - she futher stated that in order to get the wave/pulse functions I need to BUY 2 tablets, download their app. WTF
Bottom line - what I ordered ... I DID-NOT get - instead they want me to go purchase additionall gismo's (times 2) - at my own expense - to make their bed work.
This is bait-N-switch ..... on a very expensive bed base. All other adjustable beds that offer message/wave/pulse have remotes that include these functions ....
Then to add insult to injury - they forgot to install a cotter pin that holds a wheel & lock spacer onto metal frame. this Bed base was made & inspected in May of 2016.
