- Report: #1226199
Complaint Review: LENVI Skin Care - Martinez Georgia
Reported By:
Patricia -
Lake Elsinore, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
LENVI Skin Care
4816 Technology Drive Martinez, 30907 Georgia, USA
Phone:
1-855-958-0288
Web:
N/A
Categories:
Business Rating:
(0)
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LENVI Skin Care Veniletrial-GA INTERNET, FREE TRIAL, JUST PAY SHIPPING AND HANDLING, SCAM Martinez Georgia
Through the internet there was a trail offer for Lenvi SkinCare Product. I was told that I would receive free trial of L'Envi repair, restore, rejuvenate cream for just shipping and handling total of $4.95. I received trial and the following month my credit card was charged for $71.24.
I called company at 1-855-958-0288 on May 1, 2015 and spoke with Wendy. She tried to at first offer to refund me at 15% of total cost. I disagreed insistant I want a full refund due to the fact that I never agreed to any further products nor did I receive any further products. She than said she would refund at 35%. Again I disagreed expressed my frustration and asked to speak with a manager. Of course there was not a manager available. I shared that I would be reporting the company and contacting legal services. She than said that if I return the product to them that once they receive it I would get a full refund within 5-10 business days. I told her this was unacceptable but if that was what it would take to have my money put back into my account I would have to comply. I told her that I would be sending it priority mail which would require a signature so that I would have proof of delivery.
Wendy asked that I have on shipping label this RMA # 179782316592610. I am extremely and could you imagine if they are taking $75-100 dollars from each person who agrees to a trial sample the monies they are making. This is fraud and false advertisement and would agree to legal action.
