- Report: #1425382
Complaint Review: Liberty Mutual Insurance Co. - Lake Mary Florida
Reported By:
JoAnn -
CROSSVILLE, Tennessee, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Liberty Mutual Insurance Co.
P O Box 958416 Lake Mary, 32795 Florida, United States
Phone:
877-561-1845
Web:
Liberty Mutual group
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Liberty Mutual Insurance Co. Quoted me a deceptive insurance estimate Lake Mary Florida
I received an advertisement in the mail that they could save me money on my auto insurance so I called them to get a quote. They quoted me all kinds of discounts for early bird shopping which would save me money so I took their offer.
I received my policy in the mail and it excluded and declined many of the coverage of what I had on my present insurance policy such as collision, transportation expenses, towing and labor. They took my credit card information over the phone and billed me for 6 months.
I called them and asked about the coverage I was seeking and they could add it to my policy at an additional cost. This amount would execeed my present policy by about $250 so I called and cancelled their policy and stayed with my present company. The deductible was much higher than I have now too.
The letter I received was a "come on" and very deceptive because they said I saved money but after getting my money and the policy, it would actually cost me a lot more money,
