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  • Report:  #519129

Complaint Review: Liberty National Life Insurance Co - Cayce, Columbia South Carolina

Reported By:
Wronged in Cayce/Columbia, South Carolina - Columbia, South Carolina, United States of America
Submitted:
Updated:

Liberty National Life Insurance Co
1801 Charleston Hwy, Columbia, S.C. Cayce, Columbia, South Carolina, United States of America
Phone:
8037391510
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?

Working for the company was one of the worst decisions that I could have made.  This is a pyramid scheme in which the agent is urged to enroll family, friends and acquaintances. I now believe it was done that way because management knows the agent will not remain very long with the company.  I was never told how much I would be paid for enrollments.  When asked, the response was always the same "it varies.  We will get to that later".  I was always expecting the "bonus" that I was supposed to have reached that week but when it did not come, I always received some kind of justification.  It was always "my fault".  When asked what should I have done instead, it was always "we will be training about that.  Training was promised but never materialized.  There was a dread to go into the office to pick up your very, very small check each week....$20 at the most.  You are asked to sit down; briefed about what you "need to do" (consistently under pressure to sell).  Only after you have listened to the mental abuse are you handed your check.  The office is so far away that you will have to put the change they said your earned into your gas tank.  It was horrible.  I never found out just how much I was to be paid.  Looking for a $300 check and being handed and two figure check instead was very demeaning as well as insulting.  And somehow you found yourself "owing the company" for sales you made, or didn't make or plans that they said "doesn't pay very much or charge backs.  The only people I saw who made money was the branch manager.  They make the money off their agents who leave all too soon because there is no incentive, you get fired, or healthy morale circulating and because you do not make money.  You got threats to fire you rather than encouragement.  I was all too shocked when I heard that when I decided to leave the company,  I would owe them money and they would make me look bad to the insurance department.  This is unfair. They should be the ones in which the insurance regulations department has a talk with. I'm not there anymore and I'm sorry I ever joined.  It's been quite an experience to say the least. This was my first job as an independent agent.  It has left me with a bitter taste in my mouth. I don't know that I can ever trust another company to do what it advertises.



2 Updates & Rebuttals

OHara

Roswell,
Georgia,
United States of America
Yep!

#2REBUTTAL Owner of company

Sun, October 17, 2010

My experience is very different.  Liberty's policies are very expensive and there are many cancelations and lapses of policies you've sold.  Yes, commissions are paid up front but cancellations and lapses are taken out of future checks.  My last two weekly checks were $12 and $14.  Can you live on that?


Worker

Cayce,
South Carolina,
United States of America
Sorry, just not for everyone

#3UPDATE Employee

Fri, November 20, 2009

Im a new agent with Liberty National at the office you are referring to. My experience is nothing like you described. I guess I understood this is sales and I know it takes work inorder to sale. No one has asked me to bring in any family members. The company even has a strict policy against writting business on family members. I was shown how the pay structure works along with others during my interview. Liberty National has everything in writting for you on line. I'm sorry to hear about your two figure checks but it does take selling inorder to make money in sales. There's a set amount to reach bonus each week and if you don't make the threshold, you're right you will not be on bonus and receive that nice check. This career in Sales isn't for everyone but for the ones it is for you can make an excellent living for you and your family with Liberty National because of their pay structure. If anyone is looking for a Great Sales position in Sales, Liberty National at the mentioned office will be Excellent for you if you are in this location. All ways remember that in Sales you're paid up front so if you received a check for business that you wrote, the company paids you, but if that business comes off the books the company will expect their money back. If you wrote a policy on an individual and they didn't keep the policy but you were paid for it..... Why would any company let an employee keep money that didn't stay on the books? I made $1000 just from my bonus check and all the business I wrote has stayed on the books.

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