I am disabled with HIV/AIDS and living on Social Security. Your company should be ashamed of itself for trying to take advantage of the week [SIC]There was absolutely NO NEED to have written that! How dare you insult people who actually have debilitating diseases and wouldn'tt even DARE want to deceive or be pitied. Well sir, I dont Pity you, I am ashamed for you! And you should be ashamed of yourself for even trying to bully us continuously by multiple phone calls to take up our call center lines and numerous emails like that one! How dare you try to rip off companies with the excuse of AIDS. That is despicable! Im sure that Anita from Wells Fargo would be VERY upset how you tried to manipulate her!"
I have never, NEVER, been treated like this by any company in my life. I am indeed on Social Security Disability due to HIV/AIDS and I am buying these vitamins under my doctors orders. I have bought from this company for years and never had a problem. Now I am defrauded out of the "Free Shipping" and when I stood up for myself Ms. Simon not only refused to refund the shipping cost, she kept double the amount. I have again put the charge in dispute with my bank and will NEVER buy Life Enhancement products again. Ms. Simon needs to fired without references and I will continue to fight for the return of my $15 shipping fee.
Please boycott Life Enhancement Products.
Thank You,
John
West Hollywood,#2
Thu, September 03, 2009
My card was just credited the full $15. While I am happy to have my money back, and I still like this company's vitamins, I have to say that this was one of the WORST experiences with a company rep. I have EVER had, and Ms. Simon is the head of their customer service department. I'm not sure if I will ever order form them again, I've found another company that sells the similar products. Perhaps if I receive an apology for the way I was treated I would purchase from them again. But I still feel Ms. Simon's behavior was so out of line that she should be let go.
KIM
santee,#3
Wed, September 02, 2009
How much was the total for the order?
Why did you not ask for a total for the purchase?
The health problems have no barring on the subject.