Jessica
Florissant,#2General Comment
Wed, May 08, 2013
We are currently in the same situation and was wondering you you have got any further with this. We are considering not paying at all but I really am not sure if that is the right way to approach it. Any help would be great.
Jetsetter
Upton,#3Consumer Comment
Thu, December 15, 2011
When I try this is all I get......
I hope all is well with you. I have read through your email below and unfortunately I cannot go into details regarding this membership since it is privileged information however I can tell you that you do not have correct and complete information.
Should you require any further assistance please do not hesitate to contact me.
Regards,
Yvette Almodvar
Arbitration Department Manager
Phone: 809-970-3654
Fax: 809-970-7465
Lifestyle Tower | Cofresi Beach #1
Puerto Plata, Dominican Republic
www.lifestyleholidaysvc.com
kschong
United States of America#4Author of original report
Wed, December 14, 2011
The person call Yvette.
I have never received any services from LHVC from the day i signed the contract. I guess that why i was able to get my refund... CC has filed my dispute with "no services provided"
good luck.
Jetsetter
Upton,#5Consumer Comment
Wed, December 14, 2011
Have tried all of that for years.....even had fraudulent invoices submitted to B of A from LHVC and could prove it.
LHVC will no longer communicate with me....who did you communicate with?
Please?
kschong
United States of America#6Author of original report
Wed, December 14, 2011
not much i can share here... long story short words.. LHVC will always say it was your fault or insist they didn't break the contract and you have signed the contract
for me, i have researched how to dispute a credit card transaction. if you file a dispute within 60 days, credit card company need to respond within 30 days.
my case, I have requested for villa reservation, and hotel reservation on a sister resort. LHVC has rejected to provide the villa availability in more than a month which is not stated in the contract! and the salesperson said i can do reservation in more than a month. 2ndly, according to the contract, price for junior suite is $259(sister resort) and they offered a different prices due to peak season ($499 for junior suite. again, this is not stated in the contract) and they have ignored me after i question about it.
keep all the evidences and don't let them redirect you. e.g- partial refund, or give you extra weeks... or partial refund + extra weeks.
File dispute to CC, make sure you have complied all the CC rules, have your evidences prepare. Point out the mistakes or misleading information from LHVC.
once you have all done, pray to the god..... I got my full refund from LHVC in less than a month after the documents submitted.
End of my story... wish you all luck
Jetsetter
Upton,#7Consumer Comment
Tue, December 13, 2011
Please give more inforamtion -- did you receive a refund from the bank or from LHVC? There are many of us fighting this and none have been able to win a credit dispute.
kschong
United States of America#8Author of original report
Fri, November 11, 2011
after 4 months email campaign and credit dispute. I have finally got all my refund!!! what a happier day...
For those still battling to get their money back... good luck!!!