- Report: #1441205
Complaint Review: LiJo Entertainment - Los Angeles CA
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Author Not Confirmed
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LiJo Entertainment
Los Angeles, CA, United States
Web:
Puretvbox.com
Categories:
Business Rating:
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LiJo Entertainment Pure TV Box Order placed, not shipped, Canceled, but no refund issued via PayPal as promised by LiJo Los Angeles CA California
I placed an order for LiJo’s Kodie installed TV Box mid March 2018. liJo required full payment through PayPal. No other option. After 10 days when I did not received any notification of shipment date, I emailed them. That begun a series of evasive email tactics designed to stall their taking action to ship item. After 2 weeks of their song and dance I canceled my order. They confirmed cancelation and said to allow 5 days for refund to be processed through PayPal. After7 days I emailed them to ask them where my refund was. More song and dance from them. Finally they said they were contacting PayPal to credit my account. It’s now over 30 days since they confirmed my cancelation. No credit and I’m now disputing PayPal payment which is another nightmare. Finally I advised PayPal if they resolve this matter and credit my American Express account within 7 days I will go directly to American with all the same documentation I sent to them 10 days ago to get my refund.
Bottom line, LiJo is nothing but a scam outfit profiting from customers purchases funneled through PayPal but not delivering the merchandise. Even if their customer’s Accounts get credited they’ve still had use of the money for 45-60 days thanks to PayPal’s system. It’s kind of like a pyramid scheme in a way. FYI: I ordered a Kodi loaded fire TV Box from another vendor. It was shipped to me within 10 days. Furthermore, I ordered a second Kodi a Loaded receiver from a different vendor who ships from China and the box will be delivered today - less than 2 weeks after I ordered it via FaceBook. Buyer beware, do not order anything from LiJo Entertainment!!!
