Maureen
E. Stroudsburg,#2Consumer Comment
Wed, December 10, 2003
Electronic Checks, If you think these monsters are bad now, just wait until Check21 goes into effect. Hold on to your hats - we're in for a rough ride!!!!
Robin
Waldron,#3Consumer Comment
Wed, December 10, 2003
Thanks for your input, Michael. How much better can it get for Litton? Unlimited stealing rights, wrongful foreclosures, and all the other hijinks of Litton and others. Just blame it all on "computer error"! It also makes for a handy excuse when the courts order record production. The computer ate it! This is deliberate..Litton Loan Servicing (and others) will continue to suffer "computer glitches" forever. The "glitches" ARE the program. It is SUPPOSED to act whacked up; it keeps the Larrys out of prison. Litton and the rest have enough money to hire Bill Gates himself to fix it if that is what it takes, but the program is not broken, so they don't. They just make a show of having someone poke around once in awhile so they will have records of "attempting to repair the problem". Loan servicing seems to be the only industry in America that cannot seem to get a computer program up and running properly. And it has gone on for years and years. Think about this, Michael...no one has to spend years getting a computer program to act correctly; even I can do it with a small amount of tech help. If it were all that problematic, the "Big Banks" would be in a real mess. But, their computers seem to run just fine most of the time. And if they do fail, it does not take years to resolve the problem. It is in the program, it is in the script. It is just the way Litton wants it. Mass confusion is their ally. The program is supposed to mess up the end of month balances, etc. The glitches are programmed in and supposed to occur like clockwork. As long as there are "errors" the program is working correctly. If the program actually stopped fouling things up, that would mean there really was an error in it. Whatever else happens, these glitches must keep occurring. Sounds crazy, but it is the first line of defense for these vultures. Who has time to reconcile when the computer keeps going haywire? If the auditors show up, Litton cries "Computer problems". We are so trained these days to accept that as an excuse for all sorts of strange behavior, that no one thinks about it much. Someone should start thinking about it, though, because it makes no sense whatsoever. FYI...these same "errors" occur at Ocwen and Fairbanks, too. Government auditors discovered years ago that the EOM's were "off", but sit on their duffs and let the scam keep rolling on. Any other industry would have been told by now to adopt paper ledgers if that is what it took to avoid these huge snafus! For some reason, no one seems to think that this is a big deal, that people lose their homes over this (and all their equity and a goodly amount of mortgage insurance money changes hands and illegal fees are the norm and the list goes on and on and on). This entire industry is foul, crooked, and utterly sickening! The "powers that be" look the other way. When something is done (as with Fairbanks) it is an insulting token punishment to mollify the masses and the scam is allowed to continue uninterrupted. WHY? Big money. People are making big money and that is all that is at the root of every scam, really, isn't it? Quasi-legal stealing is the name of the game. I guarantee you that there is someone deep in the bowels of Litton Loan(and all the rest) who has the "real deal" either on a computer that is not on the network or on paper. At Litton, it is undoubtedly one of the Larrys (or both). Cooking the books to make investors happy is part of it all, too. That will continue until the quarterlies are required to be prepared by an outside third-party with no interest in the outcome. Even then ,they would have to be supplied with "real" data. The odds are overwhelmingly against that ever happening anywhere in this industry. Kudos to you for getting out! I hope your current job is better.