Melissa
Elk Grove,#2Consumer Comment
Sun, September 24, 2006
I just read your comment about Litton, and I too, have had problems with them since our loan was transferred to them. In November, we started having a hard time financially, so I called Litton to ask for a repayment program. I mailed the required payment (which they put in their forebearance suspense account) instead of applying it to our account. If they had applied our payment, we would not have even been 30 days late, but they filed a Notice of Default against us anyway. We were able to borrow the money to make up the difference, and we told Litton to cancel the repayment program. Our account is escrowed voluntarily, and since we have been with Litton, it keeps going up, so I started sending them the principal and interest only pursuant to our Note, and requested they cancel the escrow account. Even though we are making our required payment, they are holding our payment until we pay the escrow amount. In addition, there are quite a few "corporate fees" that have been added, but they won't tell me why. I am disabled, and when I called to find out why they are holding my payment, I was screamed at, told I was "incompetent, and that this is why disabled persons shouldn't be allowed to buy homes." I am in the process of preparing a Department of Corporations Complaint, but it probably won't do much good. I would love to get of Litton, but times are hard and the property values in our area are going down, I just hope I am able to refinance after the first of the year. Melissa Elk Grove, CA