- Report: #1247348
Complaint Review: Live career - san francisco California
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Author Not Confirmed
Why?
Live career
1 Hallidie Plaza, Suite 600 941 san francisco, 94102 California, USA
Phone:
888 816 0576
Web:
www.livecareer.com
Categories:
Business Rating:
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Live career Deceptive practices san francisco California
Livecareer on their home page offers to create and print resumes.They have a fee charge of less than $2.95 which I accepted. However a week later a charge of $35.80 dollars from them appeared on my bank account. A charge that I had no clue would take place. And I was unaware of this taking place until August and this took place in March. Not only that but every month since they had charged another $35.80! In the end I have payed $146.15 for the creation and printing of 1 measly resume paper! This is an outrage! This company takes advantage of young people trying to begin their labor careers by doing this. I am just one of the many victims that has been scammed.
1 Updates & Rebuttals
Anna
California,USA
Livecareer Response
#2UPDATE Employee
Tue, August 11, 2015
Hi Sebastian,
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
